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Matt Panaro
Matt Panaro | Page 2
Multi-Store General Manager
Lia Honda of Kingston
743 E Chester St
Kingston, NY 12401
25 Reviews
I am very driven to be the best in the industry. I love training my team on how to make the automotive sales and service business enjoyable and to love what they do. My team is trained to do whatever it takes to earn our customers business. I have 16 years experience in the Automotive field and live locally here in Saugerties, New York. I am married with 4 beautiful children.
Read moreDealership Experience
8 yrs, 7 mos
Industry Experience
24 yrs, 8 mos
Languages Spoken
English
25 Reviews of Matt Panaro
April 14, 2022
I purchased a used CR-V from the dealership two years ago with an extended warranty covering 3 years and up to 60,000 miles. When my car was totaled after 2 years and I asked for a refund for the unused year with an extended warranty covering 3 years and up to 60,000 miles. When my car was totaled after 2 years and I asked for a refund for the unused year remaining on the warranty, Lia claimed that the warranty covered 3 years from the time I purchased the car, but 60,000 from the time the car was new. This was news to me, since the salesperson told me the warranty covered an additional 3 years or 60,000 miles. Lia continues to claim that the warranty covered 3 years from one date (the date of purchase) and 60,000 miles from a different date (the date the car was new). The actual contract isn't clear, only saying the coverage is for "36 months / 60,000 miles". Shame on Lia for lying at the time of purchase, and shame on them for avoiding responsibility. More
by tsaro
June 16, 2021
.If you know the value of a Honda vehicle than you .If you know the value of a Honda vehicle than you know what an exceedingly excellent product is , Lia of Kingston provides the excellent service .If you know the value of a Honda vehicle than you know what an exceedingly excellent product is , Lia of Kingston provides the excellent service to match . More
by GFK
Other Employees Tagged: Sue Kelly, Don Mayer , Billy Cooke, Dennis Crowley, Debbie Gambino, Becky Radell, Anna-Stesia Saunders
February 25, 2021
Our experience with Shane Masterson at Lia Honda of Kingston was excellent. Professional, informed, and courteous. The job was done promptly and meticulously. Thank you. Kingston was excellent. Professional, informed, and courteous. The job was done promptly and meticulously. Thank you. More
by Lplacej
July 02, 2020
Excellent Service I recently bought my 8th Honda. I have always used Honda Service for all my cars. I have had nothing but wonderful service with Honda In Kingston. I l I recently bought my 8th Honda. I have always used Honda Service for all my cars. I have had nothing but wonderful service with Honda In Kingston. I love the new building. Way to go Lia Honda. I have dealt with Sue Kelly for just about all my Hondas. I consider her a friend. She always goes far and beyond to help me. More
by Ginny76
Other Employees Tagged: Sue Kelly
June 16, 2020
Excellence Experience Following great service for our 2010 Honda Accord from Lia Honda, Kingston, NY, just purchased our new Honda Insight Hybrid, and recommend this dealer Following great service for our 2010 Honda Accord from Lia Honda, Kingston, NY, just purchased our new Honda Insight Hybrid, and recommend this dealership to anyone who wants an uncomplicated and stress-free experience. Matt Panaro (Sales Manager) set the ball rolling thru texts and emails, then Matthew Torri provided the hands-on sales interface. From first contact to the drive off the lot, this was the best car purchase experience I've encountered. A great car, superior service, from a well-run and friendly dealership. More
by Harry OR
Other Employees Tagged: Matthew Torri
June 09, 2020
Went in for a oil change and left with a new car. Lia Honda of Kingston's deals were fantastic. Always a place I can trust to get me the best deal. Matt has been my "go to" guy for 6 cars, he turned me Honda of Kingston's deals were fantastic. Always a place I can trust to get me the best deal. Matt has been my "go to" guy for 6 cars, he turned me over to Salesman, John Martino, who was a joy to work with. More
by Deb T
Other Employees Tagged: John Martino *****
July 28, 2019
Excellent Dealership! Love my new CRV Thank you to Matt Panaro, Mike Markota, and Dennis Crowley for making the purchase of my new CRV simple and easy. This is our family's third Honda fro Thank you to Matt Panaro, Mike Markota, and Dennis Crowley for making the purchase of my new CRV simple and easy. This is our family's third Honda from Lia and we will be back for more! More
by CatArm
Other Employees Tagged: Dennis Crowley
November 06, 2018
Great customer service at Lia Honda It's always a nice clean and friendly atmosphere where customer service is put first. I bought three cars from these guys and always had a wonderful e It's always a nice clean and friendly atmosphere where customer service is put first. I bought three cars from these guys and always had a wonderful experience More
by Blkhonda2018
Other Employees Tagged: Sue Kelly, Ross Hubert, Don Mayer, Jared Stoutenburg , Billy Cooke, Dennis Crowley, Luke Morley, Todd Myer
September 25, 2018
2018 Accord lease Shane greeted us at the door and right off I knew I was going to have a great experience. Shane listened to my wants and needs and able to put me in a Shane greeted us at the door and right off I knew I was going to have a great experience. Shane listened to my wants and needs and able to put me in a 2018 Accord sport within my budget... thank you Lia Honda... More
by 11michele61
Other Employees Tagged: Ross Hubert , Shane
March 26, 2018
Positive and helpful We came in to ask about leasing a Honda Fit. Everyone was pleasant, friendly, and thorough. We couldn't be happier with the car and the experience. We came in to ask about leasing a Honda Fit. Everyone was pleasant, friendly, and thorough. We couldn't be happier with the car and the experience. More
by calcentrate
Other Employees Tagged: Todd Myer
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