Matt Norris
Matt Norris at Bozard Ford Lincoln

Matt Norris

Fixed Ops Director

Bozard Ford Lincoln

540 Outlet Mall Boulevard
St. Augustine, FL 32084

4.1
15 Reviews
4.1

15 Reviews

Write a Review

Dealership Experience

6 yrs, 10 mos

Industry Experience

30 yrs, 1 mo

Languages Spoken

English English

15 Reviews of Matt Norris

April 24, 2025

Dealership Rating
Employee Rating

Our family has been using Bozard for many years. Their sales team and service team have never let us down. KIM O’CONNELL IS INCREDIBLE! She handled everything flawlessly. She was prompt, respons More

by David@gueterman.com
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: James Oldham, Kim O' Connell , Liz in service, FANTASTIC!

April 24, 2025

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Our entire family has been customers of Bozard for many many years. KIM O’Connell, our sales representative is absolutely incredible. She is kind, friendly and extremely responsive. Throughout the entire More

by David@gueterman.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Oldham, Kim O' Connell , Liz in Service is excellent

March 05, 2025

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Absolute trash. Takes them 2 weeks to do basic maintenance with an appointment. Pay for warranty and they xxxx you over. More

by Markchristmas63
Service Price Transparency
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Recommend Dealer
No

February 26, 2025

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Everyone made our purchase experience easy and stress free. Looking out for our best interest and maximized our purchase to its fullest potential. My family will be making Bozard Ford Lincoln our forever More

by john.parmigiano
Sales Price Transparency
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Recommend Dealer
Yes

January 28, 2025

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Very easy working with Matt Norris on the service side and Sales Associate Chris Langlois. Great people! More

by gewright1
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Langlois, Donald Andrews

Jan 28, 2025

gewright1 responded

Donald Andrews did a wonderful job going over all the workings of the new Lincoln. Very patient when not understanding and needing to go over it again.

January 13, 2025

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Very pleased with our purchase. Michael and Chris were very helpful and knowledgeable. Great people. More

by MARLAFLA1969
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Canaday, Chris Brown

December 17, 2024

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Employee Rating

They don’t even deserve the one star. I have written reviews in the past as I have been having issues with this dealership for YEARS. I now have to sue them because they failed to check t More

by lexidog
Service Price Transparency
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Recommend Dealer
No

October 02, 2024

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Amazing service and quick turn around. I would recommend Bozard Ford to anyone and I look forward to doing business again. More

by BRYAN.WOOD
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Recommend Dealer
Yes

April 15, 2024

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This is our 4th vehicle purchased or leased through Bozard Ford by our family. First three were great, sales and service is always top-notch. This F150 has been a challenge for all parties involv More

by Oldspanishtrail
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jeff King, Bo Bozard, James Oldham, Tyler Dotson , Travis C (Service Advisor)

August 04, 2023

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Employee Rating

Mike Murdock was wonderful to work with and continues to make sure that we are having the best experience with our new Lincoln Navigator. We are very pleased with the service we received at Bozard Lincoln. More

by LaurenGhaneie
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Recommend Dealer
Yes
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