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Matt Motsinger
Matt Motsinger at Aschenbach Chevrolet GMC
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Matt Motsinger

Service Advisor

Aschenbach Chevrolet GMC

925 E Main St #3305
Wytheville, VA 24382

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4.5
44 Reviews

Dealership Experience

8 yrs, 10 mos

Industry Experience

14 yrs, 11 mos

4.5

44 Reviews

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44 Reviews of Matt Motsinger

February 08, 2025

Dealership Rating
Employee Rating

Great people to deal with really went out there way to close the deal for me More

by chad9878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Gunter, Mariah Long

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January 27, 2025

Dealership Rating
Employee Rating

The Service Department staff were helpful, friendly and efficient. Recall work on two items completed. More

by dgib0529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 28, 2025

Aschenbach Chevrolet GMC responded

Thank you for your kind review! We’re thrilled to hear that our Service Department staff provided you with helpful, friendly, and efficient service while completing your recall work at Aschenbach Chevrolet GMC. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Aschenbach Chevrolet GMC Team

January 16, 2025

Dealership Rating
Employee Rating

I've bought several cars there always treated with respect and they would go the extra mile to make a deal happen. Ivor is an exceptional employee and does well in any department More

by armor19k30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Gunter, Steven Funk, Ivor Atkinson, Mariah Long, J.D. Koger, Nathan Mallory

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Jan 17, 2025

Aschenbach Chevrolet GMC responded

Thank you for your kind words! We're thrilled to hear that you've had positive experiences with us at Aschenbach Chevrolet GMC. Ivor truly is an exceptional team member, and we appreciate you recognizing his efforts. We hope to see you again soon for your next vehicle purchase! Sincerely, The Aschenbach Chevrolet GMC Team

January 11, 2025

Dealership Rating
Employee Rating

Good service and very friendly! Great location for all my car service. Will tell everyone how good the services are! More

by glhill2858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivor Atkinson, J.D. Koger, Nathan Mallory

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Jan 13, 2025

Aschenbach Chevrolet GMC responded

Thank you for your kind words! We're glad to hear you had a great experience with us at Aschenbach Chevrolet GMC. Your feedback about our friendly service and convenient location means a lot. We appreciate you spreading the word and look forward to assisting you again in the future! Sincerely, The Aschenbach Chevrolet Buick GMC Team

January 09, 2025

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Employee Rating

I suddenly realized that my inspection sticker was expiring and was able to schedule same day state inspection. Great service! More

by larjpark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 10, 2025

Aschenbach Chevrolet GMC responded

Thank you for sharing your experience with us! We're thrilled to hear that we could accommodate your same-day state inspection and provide you with great service. At Aschenbach Chevrolet GMC, we strive to meet our customers' needs efficiently. We look forward to serving you again in the future! Sincerely, The Aschenbach Chevrolet Buick GMC Team

January 03, 2025

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Employee Rating

The new entrance is not customer friendly. Every oil change and tire rotation is more expensive than before. Over $100 for tire rotation and oil change. More

by BNRHODES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ivor Atkinson

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Jan 06, 2025

Aschenbach Chevrolet GMC responded

Thank you for your feedback regarding the new entrance and the pricing for services like oil changes and tire rotations at Aschenbach Chevrolet GMC. We strive to maintain the quality of our services while balancing costs. If you have further questions or would like to discuss your experience, please feel free to reach out to us directly. Your input is valuable to us, and we appreciate you taking the time to share your thoughts. Sincerely, The Aschenbach Chevrolet Buick GMC Team

December 02, 2024

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Employee Rating

Our truck was towed on Friday & the tow truck got there too late for our 10:00 appointment. We had to wait until Tuesday (why not Monday?) Anyway, the quote to replace our thermostat was about $550. That's More

by KATHYMELTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 04, 2024

Aschenbach Chevrolet GMC responded

Thank you for sharing your experience with us, Kathy. We understand your frustration regarding the delayed appointment and the cost associated with your thermostat replacement. We strive to provide competitive pricing and reliable service, and it is disappointing to hear that we did not meet your expectations this time. If you would like to discuss your experience further, please feel free to reach out to us directly. Thank you for your feedback. Sincerely, The Aschenbach Chevrolet Buick GMC Team

November 26, 2024

Dealership Rating
Employee Rating

Quick service on my Chevy Trax's yearly inspection, they replaced my headlight and the process was so wuick More

by FHICKS383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivor Atkinson, J.D. Koger, Nathan Mallory

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Nov 27, 2024

Aschenbach Chevrolet GMC responded

Thank you for your wonderful review! We appreciate your feedback about the quick service you received on your Chevy Trax, including the headlight replacement. At Aschenbach Chevrolet GMC, we strive to provide efficient and quality service to all our customers. We look forward to seeing you again for your future service needs! Sincerely, The Aschenbach Chevrolet Buick GMC Team

November 09, 2024

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Employee Rating

My truck came back smelling of smoke and with something splattered all over it after they did my oil change and service-i had had it detailed the evening before… they also did not put air in my front tire More

by triple_l_farm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 12, 2024

Aschenbach Chevrolet GMC responded

Thank you for your feedback. We understand your concerns regarding the condition of your truck after your service at Aschenbach Chevrolet GMC and the lack of response to your inquiries. We value your experience and appreciate you bringing this to our attention. Please reach out to us directly so we can address these issues and ensure your satisfaction. Sincerely, The Aschenbach Chevrolet Buick GMC Team

November 05, 2024

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Employee Rating

Always friendly and fast service. They’re the only shop I’ve used the past five years More

by Watt Wotsinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Gunter, Ivor Atkinson, J.D. Koger

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Nov 06, 2024

Aschenbach Chevrolet GMC responded

Thank you for your wonderful review! We're thrilled to hear that you've consistently received friendly and fast service at Aschenbach Chevrolet GMC over the past five years. We truly appreciate your loyalty and look forward to serving you for many more years to come. Don't hesitate to visit us again! Sincerely, The Aschenbach Chevrolet Buick GMC Team

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