Matt Moore
Matt Moore at Royal Kia
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Matt Moore

Service Manager

Royal Kia

4333 East Speedway Boulevard
Tucson, AZ 85712

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4.2
5 Reviews
4.2

5 Reviews

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5 Reviews of Matt Moore

December 01, 2024

Dealership Rating
Employee Rating

Absolutely love working with William and Jesus at the Kia store on Speedway/ Columbus in Tucson! They are diligent, honest, and fun to work with. Too bad all salesman can’t be like them! That dealership is a More

by arizonalil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Camargo, William Ploetz

Dec 01, 2024

arizonalil responded

The Kia on Speedway in Columbus in Tucson, Arizona is great! Talk to Jesus, and William for all purchasing, leasing or trading! Talk with Matt in the service department for awesome service! Never thought I would be a Kia customer, but I am all in!

October 02, 2024

Dealership Rating
Employee Rating

Matt tried to appease me after an unfortunate incident with my vehicle. At first, there was no communication from Royal Kia - I had to keep calling about the situation, then Matt stepped up and offered a More

by azeldajo
Recommend Dealer
Yes
Oct 04, 2024

Royal Kia responded

Thank you for sharing your experience with us. I appreciate your kind words about the assistance you received while getting your new car. I understand your frustration regarding the scratches on the rear of the vehicle. Your feedback is valuable, and I assure you that I take such matters seriously. Please feel free to reach out to me directly at Royal Kia so I can address your concerns and ensure the repairs are made to your satisfaction. I look forward to assisting you further. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

September 30, 2024

Dealership Rating
Employee Rating

I accidentally booked my service appointment at the wrong location and Matt Went out of his way to Fit me in on his busy service schedule. Thanks Matt More

by mrkevincis
Service Communication
Recommend Dealer
Yes
Oct 02, 2024

Royal Kia responded

Thank you for your wonderful review! I'm so glad to hear that Matt was able to assist you and accommodate your service appointment at Royal Kia. Our team always strives to provide excellent service, and your feedback is truly appreciated. I look forward to seeing you again soon! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 08, 2023

Dealership Rating
Employee Rating

He claimed that he does not represent kia he works for royal. Cant get anything accomplished on the kia recalls. Did not offer me another car just told me to bring my one and only car to him and he wou More

by denisejacobson71
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Dec 11, 2023

Royal Kia responded

Thank you for sharing this review regarding your experience with us, Denise. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

November 26, 2023

Dealership Rating
Employee Rating

I started with the service department. The diagnosis of my broken car was not favorable, and I needed to get another car. Eddie, Carlos, and especially Matt, were very helpful. I was then More

by shelanalong1957
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Humberto "Beto" Rodriguez, Eddie Contreras , Carlos Elias, Steven Saul

Nov 28, 2023

Royal Kia responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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