Matt McCall
Matt McCall at Jack Kain Ford Inc.

Matt McCall

Used Car Sales Manager

Jack Kain Ford Inc.

3405 Lexington Rd
Versailles, KY 40383

4.7
53 Reviews
4.7

53 Reviews

Write a Review

53 Reviews of Matt McCall

August 06, 2025

Dealership Rating
Employee Rating

Buyer Beware Jack Kain Ford gives credence to the stereotypical used car dealer/salesman. They advertise "One price Best price", but they fail to mention that this price is only "Best" for themselve More

by Kara
Sales Price Transparency
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Bill Kain

Aug 06, 2025

Jack Kain Ford Inc. responded

We are very sorry that you were dissatisfied with your experience with our One Price Best Price model. 99% of our guests absolutely love our One Price Best Price model. For most it is an escape from the stressful negotiations routinely seen at car dealerships. All of our marketing stresses our One Price philosophy, which allows our guests to be fully aware of the pricing before they visit our store. In fact, most people who visit our store do so as a result of our pricing model. On occasion, when a guest is adamant about negotiating the price of a vehicle, we do our best to explain why we are unable to lower the price due to negatively effecting the integrity of the program. We are sorry that we came across in a negative manner when you insisted on negotiating the price of the vehicle. The particular vehicle that you were interested in happened to be a classic car that was very unique. In fact, there were only 6 for sale in the United States that matched its unique content. We are sorry that you did not feel the pricing on the vehicle was fair, but based upon the limited market data we had to look at, we did our best to price it fairly. It is currently our number one viewed car on the internet. The previous owner shared with us that he would occasionally take this vehicle to car shows and had won a few trophies over the years. Again, we are very sorry that you did not have a good experience and wish you the best in your search for a vehicle. 

Aug 08, 2025

Kara responded

This response proves that your sales team is more interested in being right than being customer oriented. I will continue to caution anyone considering this dealership. Mr. Kain even texted my husband to complain that I wanted to see justification for the price. A 2004 solara with 192,000 miles is not a classic car. I hope other buyers will take note of your response and shop elsewhere.

July 30, 2025

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Everyone was very helpful and knowledgeable. Very easy to deal with. Gotta fantastic deal. Love the new truck! More

by rmonk2064
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Bill Kain, J.T. Jones

Aug 06, 2025

Jack Kain Ford Inc. responded

Thank you for leaving a positive review! We are thrilled to hear you love your truck. We appreciate you and your business!

July 18, 2025

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Jack kain Ford makes you feel like family when you do business with them. Absolutely low pressure when looking for a vehicle. You can count on the best price and service there. Highly recommended More

by jeffpayton1965
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 06, 2025

Jack Kain Ford Inc. responded

Thank you for your trust and business! Our goal is to make every customer feel like family, so we are thrilled to hear this is your experience. We are as open and honest as possible with every service. Thank you for leaving a 5-star review! We appreciate you!

July 12, 2025

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Exceptional staff. Friendly, caring people who are genuinely interested in fulfilling my needs as a customer. We shop nowhere else when looking for a vehicle.! More

by johnrwilliams
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Aug 06, 2025

Jack Kain Ford Inc. responded

Thank you for your trust and business! We strive to treat every customer like our family. We are thrilled to hear your support, we appreciate you sharing your positive experience!

July 02, 2025

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Good prices and honest. and I would recommend they to my friends I feel satisfied. More

by dight.dp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cody Broughton, Graham Kain

Jul 09, 2025

Jack Kain Ford Inc. responded

Thank you for your positive feedback! We are thrilled to hear that you had a good experience here. Our team strives to treat every customer like family to always communicate openly and honestly with them. Thank you for your business, we appreciate you!

July 02, 2025

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Easy to work with and not pushy. Highly recommend Kain Ford for excellent deals and patience’s in walking you through the whole car purchasing process. More

by jadement
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Trade-in Experience
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Recommend Dealer
Yes
Jul 09, 2025

Jack Kain Ford Inc. responded

Thank you for your business! We strive to keep our services fast, friendly, easy, and professional. Our goal to make services easy and helpful. We appreciate your review!

June 26, 2025

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Team was very forthcoming and the process was very smooth. I was under a time constraint and they were able to accomplish getting things done within that time frame. More

by Dave.Messner
Recommend Dealer
Yes

Other Employees Tagged: Cody Courtney, Max Andreoni

Jun 27, 2025

Jack Kain Ford Inc. responded

Thank you for taking time to leave a good review! Our team is dedicated to making any form of service quick and high quality. We are happy that we could get what you needed in your time frame. Thank you for your business!

June 25, 2025

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Employee Rating

JT was helpful during the process. Clean place, friendly staff. Would be happy to come back when looking for a new vehicle. More

by mevers69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: J.T. Jones, Max Andreoni

Jun 27, 2025

Jack Kain Ford Inc. responded

Thank you for your positive feedback! JT is very important to us, so we are so happy that he could help you with your needs. We appreciate you!

June 22, 2025

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From the beginning to the end, I felt very welcomed and appreciated by each staff member. Very down to earth, and professional, folks at Jack Kain Ford. More

by sljack13
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Recommend Dealer
Yes
Jun 25, 2025

Jack Kain Ford Inc. responded

Well thank you for your business! We are thrilled you had such a great experience and you took time to let us know about it. Happy driving!

June 20, 2025

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The entire purchasing experience was excellent. They provided a “white glove” experience which superior in every way! More

by m.fister
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 25, 2025

Jack Kain Ford Inc. responded

Thank you so much for the 5-star rating! Your support means everything to us, and we can’t wait to exceed your expectations every time you choose us.

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