Matt Luers

Shottenkirk Superstore responded

Mr. Brock, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Troy Moretz General Manager Shottenkirk Superstore

Shottenkirk Superstore responded

It’s great to hear that our team provided friendly and knowledgeable service to locate the Ford Expedition you wanted. We’re pleased the process was smooth and efficient. Enjoy your new Expedition and don’t hesitate to reach out with any questions. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

Shottenkirk Superstore responded

Thank you for highlighting how efficient our team was with your Kia K5 recall and for noting our clean facility. Derek enjoyed meeting your dog and ensuring you arrived on time. We appreciate your feedback and look forward to assisting you again. 7 Brands Under One Roof! Michael Allen Service Manager Shottenkirk Superstore

Shottenkirk Superstore responded

Thank you for the 5-star rating and the opportunity to help you find the perfect used Kia Telluride. Matt and our team are glad our inventory and sourcing options served you well. We appreciate your trust and look forward to assisting you again. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

Shottenkirk Superstore responded

We appreciate your recommendation of our salesperson. We’re glad they were helpful and polite and answered all your questions about the Dodge Journey. We look forward to working with you again.

Shottenkirk Superstore responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

Shottenkirk Superstore responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Superstore. We look forward to having you as one of our valued customers for many more years to come! 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

Shottenkirk Superstore responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Superstore. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

Shottenkirk Superstore responded

Thanks for your feedback on your recent visit to Shottenkirk Superstore. It's great to hear that we were able to assist you and that you had such a positive experience. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

Shottenkirk Superstore responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. 7 Brands Under One Roof! Michael Allen Service Manager Shottenkirk Superstore