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Matt Larsen
Matt Larsen at Boucher Volkswagen Marketplace of Franklin
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Matt Larsen

Service Manager

Boucher Volkswagen Marketplace of Franklin

6420 S 108th St
Franklin, WI 53132

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4.7
86 Reviews
4.7

86 Reviews

Write a Review

86 Reviews of Matt Larsen

December 23, 2023

Dealership Rating
Employee Rating

At first I had a somewhat negative experience but Matt Larsen and David E. helped me out! I truly love working with these guys and I hope their business continues to grow and bless others as they’re bless More

by F.hale0315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Eichstaedt, Jason Zakszewski , David Eichstaedt

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Dec 27, 2023

Boucher Volkswagen Marketplace of Franklin responded

Hi there, we're disappointed to hear of the negative experience you had at our location. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Matt Larsen, at 414-525-1100 so that we can make this right.

November 15, 2023

Dealership Rating
Employee Rating

Great service, work was completed in a timely fashion and I was able to get my car back when neede. More

by kelliekatering
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Eichstaedt, Jason Zakszewski

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Nov 22, 2023

Boucher Volkswagen Marketplace of Franklin responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

November 13, 2023

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Employee Rating

Always a great buying experience at Boucher Volkswagen. The service department is top notch and keeps me coming back. More

by JasonZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kryszewski, Justin Zantow, Luis Veguilla, Nick Imig, Pat Easterlin, David Eichstaedt, Jason Zakszewski , Sean Christofferson, Anthony McBain

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Nov 22, 2023

Boucher Volkswagen Marketplace of Franklin responded

Hi Jason, our staff is committed to providing each of our clients with the best automotive experience! We can't wait to see you again, have a great day.

November 02, 2023

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Employee Rating

Professional and friendly service. Felt complete confidence in their workmanship. Prompt service. All questions answered. More

by TOOTHGUY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Eichstaedt, Jason Zakszewski

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Nov 02, 2023

Boucher Volkswagen Marketplace of Franklin responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! Feel free to reach out to us if you need anything. Have a wonderful day.

October 26, 2023

Dealership Rating
Employee Rating

Always seem to have some issue when I leave the dealership. Not very happy with service More

by mdlenski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 28, 2023

Boucher Volkswagen Marketplace of Franklin responded

We regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Matt Larsen, at 414-525-1100 so that we can make this right.

Oct 28, 2023

mdlenski responded

I’ve dealt with Matt during this and didn’t resolve the issue. Only person I want to speak to is your GM.

October 25, 2023

Dealership Rating
Employee Rating

Too expensive, quoted $1k to fix antenna on jetta, took it to mechanic that replaced my engine offered to replace antenna for $135 per hour for a 3 hour job. No complaints about service department except w More

by james_faustmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: David Eichstaedt, Jason Zakszewski , Brian Piper

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Oct 26, 2023

Boucher Volkswagen Marketplace of Franklin responded

Hi James, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

October 19, 2023

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Employee Rating

Timely and did a great job. Easy to get and appointment. Called when completed. Very good. More

by JSTORMOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Zakszewski

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Oct 26, 2023

Boucher Volkswagen Marketplace of Franklin responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

October 12, 2023

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Employee Rating

I’ve been a loyal customer since 2011 and keep coming back for the outstanding vehicle service and sales, More

by CARRIE.KLOTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Zantow, David Eichstaedt, Jason Zakszewski , Sean Christofferson

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Oct 28, 2023

Boucher Volkswagen Marketplace of Franklin responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We appreciate your loyalty to our dealership and look forward to seeing you next time!

October 03, 2023

Dealership Rating
Employee Rating

Everything was good. Very quick and quality service. Staff is polite and friendly. Highly recommend this dealership More

by Kseniia Zaiats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Eichstaedt, Jason Zakszewski , Brian Piper

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Oct 04, 2023

Boucher Volkswagen Marketplace of Franklin responded

Kseniia, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 17, 2023

Dealership Rating
Employee Rating

Good job time is expected price was very reasonable I need to know what your availability for services More

by Jaime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Eichstaedt, Jason Zakszewski , Brian Piper

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Sep 18, 2023

Boucher Volkswagen Marketplace of Franklin responded

Thank you for choosing Boucher Volkswagen Marketplace of Franklin. Your feedback and rating mean a lot to us. We're glad we were able to help, Jaime, and we hope to see you again!

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