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Matt Kremer
62 Reviews
Matt is originally from Pensacola, FL, but considers himself a Louisvillian since he moved here at the age of 10. He really is a big kid that puts his heart into everything he does. Except for life risking activities, he does not put his heart into life risking activities like; skydiving, or anything height related. He appreciates keeping risks on the game board. All jokes aside, he takes the needs of his customers very seriously. Matt's creative energy makes the car buying experience fun and engaging.
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62 Reviews
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62 Reviews of Matt Kremer
April 06, 2018
Stands by his sell. A few months months ago my wife and I purchased a 2017 Arcadia Limited from Matt Kremer at Courtesy Buick. I visited the dealership a couple days ago A few months months ago my wife and I purchased a 2017 Arcadia Limited from Matt Kremer at Courtesy Buick. I visited the dealership a couple days ago to have the car serviced (oil/filter, tire rotation, etc...) I happened to see Matt in the show room and brought to his attention that a piece that attaches to the back of the second row passenger seat used to secure a child's seat was missing. I wanted to know how to go about replacing it. Matt immediately went to my car which was being serviced and concluded the missing component must have been missing when it was built. He then went to the Parts Manager and explained his findings and was instructed to get the part number and the part would be ordered and installed at no cost. The response from Matt and the Parts Manager from this dealership was "mind-blowing". No investigation, no questions, just a solution to my problem. That's another reason why I continue to purchase my vehicles from Courtesy Buick GMC. More
by Mike1223
March 13, 2018
Matt's Customer Service Outstanding customer service from Matt. Was very knowledgeable of GMC operations and the facility in which he is employed. Provided accurate detail Outstanding customer service from Matt. Was very knowledgeable of GMC operations and the facility in which he is employed. Provided accurate details about the vehicle that I purchased. I would recommend him to potential buyers. More
by briggsde
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