Matt Kreckler | Page 13

Braeger always goes the extra mile to make things right! I had a 2012 Equinox, and I loved my car and the service Braeger always provided to me. Recently, this car started having a variety of service issues I had a 2012 Equinox, and I loved my car and the service Braeger always provided to me. Recently, this car started having a variety of service issues. Whenever I called, Braeger got me in right away and fixed the particular problem. One of the issues involved a fix which would be paid for by Chevy (a known oil consumption issue for 2012 Equinox) if we had the proper documentation to prove these issues were related to the oil consumption known problem . So, Steve Thomas, my Service Advisor, helped me build a case over time so that we could submit this to Chevrolet and so that they would consent to pay for the repair under the warranty for this issue. We ended up making our case, and Chevrolet agreed to fix my car at their cost, and it was a very expensive fix. This fix took multiple days to complete, so Braeger gave me a loaner car for days at no charge. So, I appreciated all of that...It saved me a lot of money. I got my car back, and it started having more issues, so it was at that point, I wanted to sell the car and buy a new one. Matt Kreckler was my salesperson for both cars, and he does an excellent job. He was very forthcoming about pricing on the various vehicles, which I really appreciated. He was also very helpful, and he made buying a new car very easy and painless. I recommend him to anyone looking to buy a car, new or used. Braeger worked with me to take the 2012 Equinox back in trade, and I leased a new 2019 Equinox, which is great. During the week that I was working all of this out, Braeger gave me a loaner car again at no charge, and they were great at helping me evaluate all my options without putting a lot of pressure on me to go one way or the other. They also worked with me financially to put together a fair deal, which I appreciated. So, all in all, from service to sales, Braeger was great to work with, and I definitely recommend them if you are looking for a used or new car. They definitely went the extra mile to ensure that I was a happy customer and happy with my car, whichever way I chose to go. Thank you, Braeger! More

by amdurbin Verified Customer Verified Customer

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Great deal without any hassle. The salesman was helpful without being pushy or condescending. We were able to find a vehicle that met our needs and there was no "upselling". The salesman was helpful without being pushy or condescending. We were able to find a vehicle that met our needs and there was no "upselling". More

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Professional Outstanding service from the sales team! Matt was great to work with, he didn’t try to push me in any way, just let me drive the vehicle answered qu Outstanding service from the sales team! Matt was great to work with, he didn’t try to push me in any way, just let me drive the vehicle answered questions I had along the way! More

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Great experience Great experience, very easy transaction. Car was ready to go upon picking up, friendly staff. Matt was responsive to questions and helpful. Very know Great experience, very easy transaction. Car was ready to go upon picking up, friendly staff. Matt was responsive to questions and helpful. Very knowledgeable. Thank you! More

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Their at your service!!! Thru the purchase and service of your vehicle, they are there at your service. Knowledgeable staff to include sales persons, financial department and Thru the purchase and service of your vehicle, they are there at your service. Knowledgeable staff to include sales persons, financial department and service they are there to help. I'm a repeat customer and will be a future customer. Braeger in my book is #1. More

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2013 chevrolet volt Every visit over many years always accurate helpful and courteous and valueable. Thankyou for helping me with my dream car I have received excellent Every visit over many years always accurate helpful and courteous and valueable. Thankyou for helping me with my dream car I have received excellent guidance and help to repair a damaged car and make it safe and dependable More

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great their service was amazing. im really happy with the car i bouth with them. I recomment u go their. they are really greqt. i gave them 5 star. lol their service was amazing. im really happy with the car i bouth with them. I recomment u go their. they are really greqt. i gave them 5 star. lol More

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Not pressured. Great experience I would definitely go back to work with Matt. They took good care of me. No pressure to buy a certain car. They did work to try and beat my bank’s rat I would definitely go back to work with Matt. They took good care of me. No pressure to buy a certain car. They did work to try and beat my bank’s rates More

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Braeger is best! We are completely satisfied with Braeger. Everyone there is courteous and friendly. Steve in the Service dept is very helpful and never lets us leave We are completely satisfied with Braeger. Everyone there is courteous and friendly. Steve in the Service dept is very helpful and never lets us leave without a smile on our face! We have become loyal customers and we highly recommend Braeger! More

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Great experience Had a great experience. Easy and stress free and everyone was very helpful and informative. Showed me around the car and went the extra mile to take c Had a great experience. Easy and stress free and everyone was very helpful and informative. Showed me around the car and went the extra mile to take care of everything More

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