Matt Joseph

Sold me a terrible Warranty, Doesn't cover minor repairs. Had my car for 3 weeks all to be told warranty won't cover work. Communication was lacking about the status of vehicle. Had my car for 3 weeks all to be told warranty won't cover work. Communication was lacking about the status of vehicle. More

by jes06083 Verified Customer Verified Customer

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I've been to many service centers throughout the years and this is hands down the best. Very good customer service and every employee I interacted with was kind. The waiting area is also very comfortable. and this is hands down the best. Very good customer service and every employee I interacted with was kind. The waiting area is also very comfortable. But most importantly, both of our cars have been serviced exceptionally. More

by bevans0188 Verified Customer Verified Customer

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great customer service. good coupons. for routine maintenance. on time also along with a complete checkup. good coupons. for routine maintenance. on time also along with a complete checkup. More

by hahnjudith1 Verified Customer Verified Customer

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The team was great and took very good care of me. I truly appreciate them going above and beyond to get me in a car. I truly appreciate them going above and beyond to get me in a car. More

by Anthony Ezell Verified Customer Verified Customer

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Matt Joseph was professional, informative and super friendly. All the front office gentleman were fantastic to work with. I trusted them and will use them again and again. friendly. All the front office gentleman were fantastic to work with. I trusted them and will use them again and again. More

by bslovak338 Verified Customer Verified Customer

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The folks I worked with were quite professional and treated me with dignity. They answered my questions and helped me through your processes. treated me with dignity. They answered my questions and helped me through your processes. More

by Dcrissman2004 Verified Customer Verified Customer

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David A and Brandon and the sales manager was great , Service was not , They don't go to through the vehicle thoroughly enough. My vehicles air conditioner didn't work and the battery was bad the turn s Service was not , They don't go to through the vehicle thoroughly enough. My vehicles air conditioner didn't work and the battery was bad the turn signal lights were out. More

by rickbowen77 Verified Customer Verified Customer

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The dealership is clean, professional, and sophisticated, and the service team made me feel confident that my vehicle was in good hands. and the service team made me feel confident that my vehicle was in good hands. More

by titusrobinson2012 Verified Customer Verified Customer

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Even when you. Start out a little annoyed because what you brought your car in for a month prior is still an issue, Matt smooths the rough edges and gets your job i Start out a little annoyed because what you brought your car in for a month prior is still an issue, Matt smooths the rough edges and gets your job in and out. I think he is a great front desk “guy”. I came in annoyed and left with my car fixed and a plan to return for my next oil change. So yes I would recommend Alderman’s services. More

by mcfapp Verified Customer Verified Customer

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As my first service on my Ford since arriving here 3 years ago, I was pleasantly surprised by this service shop and its apparent depth of know how and experience. years ago, I was pleasantly surprised by this service shop and its apparent depth of know how and experience. More

by DrWoodwell2 Verified Customer Verified Customer

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