Matt Johnson
Used Car Sales Professional
Serra Chrysler Dodge Jeep RAM Lake Orion
3800 S Lapeer Rd
Lake Orion, MI 48359
5 Reviews
Write a Review5 Reviews of Matt Johnson
August 06, 2021
My salesman was Timothy Stasinski. He is the best! He is amazing and made the buying process really smooth and stress-free. He went above and beyond for me in explaining everything about my vehicle. Tim pr amazing and made the buying process really smooth and stress-free. He went above and beyond for me in explaining everything about my vehicle. Tim provided great service and he most certainly knows his stuff. I was looking for a pre-owned vehicle on the lot with low mileage and had I had a particular vehicle in mind. So I really appreciate Tim for placing me in the van of my dreams! It looked brand new being a used car and Tim handled me very well. He was very knowledgeable about the vehicles at Milosch’s Palace. He was extremely kind and knew just what I wanted based on my interests. I drove off happily and confidently because of Tim’s superb customer service. More
Other Employees Tagged: Roger Kibbe, George Pappas, Perry Vennettilli, John O'Connor, Kevin Wiet , Kenneth Spence, Donald Tessier
February 08, 2021
I inquired about a vehicle and someone responded very quickly. Was an overall pleasant experience to deal with them. Polite and professional and they took care of all the paperwork and answered all my q quickly. Was an overall pleasant experience to deal with them. Polite and professional and they took care of all the paperwork and answered all my questions. More
July 13, 2018
Great experience! Matt Johnson was great to work with. We especially appreciated the opportunity to have our outside mechanic review the vehicle independently before fi Matt Johnson was great to work with. We especially appreciated the opportunity to have our outside mechanic review the vehicle independently before finalizing the agreement. We highly recommend working with Matt. More
Other Employees Tagged: Kevin Wiet
February 24, 2018
used car department is a disaster I called at 10:05 am on a Saturday, they open at 10 to verify they had a vehicle. the salesman verified they had it so I told him I'd leave right away I called at 10:05 am on a Saturday, they open at 10 to verify they had a vehicle. the salesman verified they had it so I told him I'd leave right away and that I live over 1.5 hours away. At 11:45 I get a call that they are working on a deal with someone else on that vehicle, I was less than 4 miles away. He then told me he had the "exact" same vehicle with 45,000 more miles on it and 2 years older and has a different engine? But other than that the same vehicle. So they wasted over 3 hours of my time and gas. xxx salesman and dealer in my opinion. More
September 11, 2017
Good service and helpful staff We purchased a 2014 Journey from Palace at the beginning of 2016 and have been using the Palace Service Department ever since. We really appreciate t We purchased a 2014 Journey from Palace at the beginning of 2016 and have been using the Palace Service Department ever since. We really appreciate the Department's professionalism and speed of service. The staff is courteous, knowledgeable, fair and honest, and take time to answer any questions. The oil change package (where you purchase 4 oil changes up front) is a great deal. They get you in and out quickly. We have been very satisfied this Dealership. More