Matt Jensen

Our 2015 Lexus was totaled in an accident on 12/20/24and this traumatic event was turned into many blessings by the team at Lexus of Rockford. Mike Sartino located the perfect 300 NX and the whole transacti this traumatic event was turned into many blessings by the team at Lexus of Rockford. Mike Sartino located the perfect 300 NX and the whole transaction was orchestrated with professionalism and empathy. He took great care in handling our every concern and we are so happy. Giovanni answered every question I had pertaining to the operation of the vehicle including programming my phone, garage door opener and the navigation system. He was patient and thorough and I felt confident and comfortable when we finished. Oscar did an amazing job detailing the vehicle and made a 2021 vehicle look showroom ready! Everyone we met at this store was a gift, even Matt, who gave me the name of a dishwasher repairman! Talk about full service😄. God had his hand on this event from the very start and placed some wonderfully knowledgeable people in our midst, which proves blessings are waiting for us to receive. God bless those at Lexus of Rockford! Thank you, Denise and Diego Tarara More

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Anderson Lexus is the best dealership I have ever done business with. From the moment I walked in I was treated like family. Every person I came into contact with was kind and so helpful. The customer se business with. From the moment I walked in I was treated like family. Every person I came into contact with was kind and so helpful. The customer service at this dealership was second to none. The vehicle I wanted was not in their inventory and they located and transported the car within a few days. The buying process was so genuinely good. Christian Benitez is an amazing asset to your company. He is sincere, honest and loyal to your brand and dealership. He goes above and beyond to make sure his customers are not only happy but comfortable with their purchase. He made it very clear that if I had any questions or problems to text or call his cell. That's "old school" customer service at its finest. I also had great experiences with Matt the manager and Ben in finance. Both men are also great assets to your dealership. They truly made the buying experience fair and pleasurable. I will refer all my friends and family to this dealership and specifically these 3 men. More

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Go was very knowledgeable and made the car buying process easy. The dealership was great from start to finish. Thank you! easy. The dealership was great from start to finish. Thank you! More

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Just purchased a Lexus from Lexus of Rockford. It was a terrific experience from the saleperson, general manager to the finance manager. Our salesperson, Giovanni Benitez, made the transition from It was a terrific experience from the saleperson, general manager to the finance manager. Our salesperson, Giovanni Benitez, made the transition from a 25 year well loved Toyota to a 2024 Lexus NX easy. He was very knowledgable and extremely patient explaining both the features of the vehicle and purchase process. We have already recommended Lexus of Rockford and Gio to a friend interested in purchasing a Lexus. More

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Very helpful! From my first phone call with Matt, to sales with Gio, and financing, the service was outstanding. From my first phone call with Matt, to sales with Gio, and financing, the service was outstanding. More

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I was pleased with the attention received when shopping for my car and the deliuvery. for my car and the deliuvery. More

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We are very pleased with our new Venza. Thank you James for making it a smooth transition for us. Thank you James for making it a smooth transition for us. More

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I bought my first Lexus and couldn't have asked for a better experience. Christian went above and beyond to ensure the sales process went smoothly, answering all my questions and addressing my concerns. better experience. Christian went above and beyond to ensure the sales process went smoothly, answering all my questions and addressing my concerns. I'd recommend Christian and the team at Anderson Lexus any day. More

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Always a joy coming in to see everyone at Lexus. They are so easy to work with and always make sure we’re taken care of. They are so easy to work with and always make sure we’re taken care of. More

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I had the priviledge of working with James Rasmussen. He did a wonderful job and was new to not only the dealership but to the industry. I liked both vehicles quite a bit that I test drove and he was hon He did a wonderful job and was new to not only the dealership but to the industry. I liked both vehicles quite a bit that I test drove and he was honest about what he did and didn't know and that meant a lot to me. I purchased a used vehicle. About seven days later I ran into a problem and called him and he and the sales manager took great care of me. When I took the vehicle back in for service James sat and kept me company for over an hour after he was off. He wanted me to genuinely be happy and satisfied with him and the dealership. I am HAPPY and SATISFIED!!! Thanks James for being kind and respectful warm and never an overbearing pushy sales guy. Special thanks to Matt Jensen for supporting James and not being a micromanager but insuring the deal went through. He was very pleasant and warm and engaging to work with. More

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