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Matt Hoover

Overview Reviews (66) Inventory (487)

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Matt Hoover

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

"AN OUNCE OF PREVENTION IS WORTH A POUND OF CURE"

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4.8

66 Reviews

"AN OUNCE OF PREVENTION IS WORTH A POUND OF CURE"

Overview Reviews (66) Inventory (487)

Dealership Experience

10 mos

Industry Experience

18 yrs, 3 mos

Languages Spoken

English

4.8

66 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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66 Reviews of Matt Hoover

October 24, 2025

Dealership Rating

Employee Rating

Everyone was helpful and pleasant and work permformed in time promised. I waited in the lobby and worked. Area was clean and easy to get work done. Matt is always makes service easy. time promised. I waited in the lobby and worked. Area was clean and easy to get work done. Matt is always makes service easy. More

by matts17

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 24, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Matt! We're thrilled to hear that our team at Robert Brogden's Olathe Buick GMC was helpful and that your service was completed on time. It's great to know that you found the lobby conducive for getting work done. We appreciate your kind words about Matt and look forward to seeing you again for your future service needs! Sincerely, The Robert Brogden Buick GMC Team

October 24, 2025

Dealership Rating

Employee Rating

This was my first time getting my oil of change. Experience was very good. Check in was quick and the service was finished faster than expected. Experience was very good. Check in was quick and the service was finished faster than expected. More

by bswitzer

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Katie Terry

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Oct 24, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We're thrilled to hear that your first oil change experience at Robert Brogden's Olathe Buick GMC was so positive. Our team strives to provide efficient and excellent service, and it's great to know we met your expectations. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

October 22, 2025

Dealership Rating

Employee Rating

My car was in recently for a repair similar to a previous repair which had been done while my car was still under warranty.After assessing the situation, the Dealer determined that the new work being done to repair which had been done while my car was still under warranty.After assessing the situation, the Dealer determined that the new work being done to correct the problem would be warranted by their previous repair. I was very happy about this and from the great service I received from Matt. More

by TRISHIESUZ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 22, 2025 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us, Trishie! We're glad to hear that you were happy with the service you received at Robert Brogden's Olathe Buick GMC, and it's wonderful to know that Matt took great care of you during your visit. Your feedback is truly appreciated, and we look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

October 21, 2025

Dealership Rating

Employee Rating

Jim was fantastic to work with and is a stellar professional as was Matt in service and all the other folks as well! Great experience and I'll definitely refer others to buy their next vehicles at professional as was Matt in service and all the other folks as well! Great experience and I'll definitely refer others to buy their next vehicles at Brogden! More

by jayhawkfireman69

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Terrie Horton, Jimmy Carpenter

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Oct 21, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Jay! We're thrilled to hear that you had a great experience with Jim, Matt, and the rest of our team at Robert Brogden's Olathe Buick GMC. Your referrals mean the world to us, and we look forward to assisting you and your friends in the future. Safe travels in your new vehicle! Sincerely, The Robert Brogden Buick GMC Team

October 11, 2025

Dealership Rating

Employee Rating

I've been a loyal customer for a long time and will continue because of the great service I have always received! continue because of the great service I have always received! More

by MMORRISON239

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cedric Mayberry, Lacey Pfannenstiel, Jimmy Stateler, Katie Terry , La'Nay Patton

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Oct 11, 2025 -

Robert Brogden Buick GMC responded

Thank you so much for your review! We appreciate your loyalty and are glad to hear that you've consistently received great service at Robert Brogden's Olathe Buick GMC. We look forward to serving you again soon. Sincerely, The Robert Brogden Buick GMC Team

October 05, 2025

Dealership Rating

Employee Rating

Dominic was very attentive and answered all my questions! ! I was very pleased with his customer service. ! I was very pleased with his customer service. More

by keith78

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Terrie Horton, Tim Lewis, Mike Olvera, Dominik Warren

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Oct 06, 2025 -

Robert Brogden Buick GMC responded

Thank you, Keith! We’re delighted to hear that Dominic provided you with attentive service and answered all your questions. At Robert Brogden's Olathe Buick GMC, we strive to ensure our customers are well taken care of. Your feedback is appreciated, and we look forward to welcoming you back for any future needs. Sincerely, The Robert Brogden Buick GMC Team

October 02, 2025

Dealership Rating

Employee Rating

Great customer service, great teamwork! Service is prompt as soon as I pull in, check in prompt and so is finished work Service is prompt as soon as I pull in, check in prompt and so is finished work More

by pegesue

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lacey Pfannenstiel

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Oct 02, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We truly appreciate your feedback about the great customer service and teamwork at Robert Brogden's Olathe Buick GMC. It's wonderful to hear that you experienced prompt service from check-in to completion. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

September 22, 2025

Dealership Rating

Employee Rating

They made it simple and easy to get in and out. No issues what so ever. No issues what so ever. More

by Bmonz

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cedric Mayberry, Lacey Pfannenstiel, Jimmy Stateler, Katie Terry

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Sep 22, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that your experience at Robert Brogden's Olathe Buick GMC was simple and easy. We strive to provide a hassle-free process for all our customers. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

September 21, 2025

Dealership Rating

Employee Rating

I had a great experience with Matt and he was very informative with my vehicle. informative with my vehicle. More

by CABLUNT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 22, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with Matt at Robert Brogden's Olathe Buick GMC. Providing informative and helpful service is our priority, and we're glad it showed during your visit. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

September 10, 2025

Dealership Rating

Employee Rating

Nice people great attitude quick work will come again. Gave helpful suggestions good snacks thank you Gave helpful suggestions good snacks thank you More

by GSELVERA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Katie Terry

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Sep 10, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We're delighted to hear that you had a positive experience at Robert Brogden's Olathe Buick GMC. It's great to know that you appreciated our team's attitude, helpful suggestions, and enjoyed the snacks. We look forward to welcoming you back again soon! Sincerely, The Robert Brogden Buick GMC Team

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