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Matt Henry
Matt Henry at Serra Nissan
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Matt Henry

Service Manager

Serra Nissan

1500 Center Point Pkwy
Birmingham, AL 35215

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4.6
654 Reviews

Dealership Experience

5 yrs, 5 mos

Industry Experience

34 yrs, 3 mos

4.6

654 Reviews

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654 Reviews of Matt Henry

November 13, 2024

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Employee Rating

I had my Titan in for an oil change and tire rotation. They took care of me as always. More

by rameyackerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Ashley Meeks

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Nov 14, 2024

Serra Nissan responded

We are glad to hear about your great service with us at Serra Nissan! Thank you for choosing to share your time and business with us - we greatly appreciate it and look forward to serving you for any future vehicle needs!

November 03, 2024

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Employee Rating

They also fixed the indicator for my tire pressure without me asking. I had been trying to fill it with air but it said it was correct on the air guage. Thank you. More

by Richard Ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Kyng Scott, Ashley Meeks

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Nov 04, 2024

Serra Nissan responded

Thank you so much for choosing Serra Nissan for your service - we greatly appreciate your time and your business with us! We are so glad to hear that you found solutions for your vehicle concerns and hope we can continue to serve you in the future!

October 17, 2024

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Employee Rating

The staff was very polite and helpful. The service was done quickly and staff made sure we were updated regularly about what was happening with the vehicle. More

by wsara414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Kyng Scott, Ashley Meeks

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Oct 18, 2024

Serra Nissan responded

Thank you for your great review - we are so glad you got to experience what sets Serra Nissan apart! Thank you so much for choosing us for your vehicle's service and spending your time with us. We hope to see you again for any future car needs!

October 16, 2024

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Very good service and friendly employees. I definitely would recommend this dealership. I have been pleased with my purchase and the customer service. More

by melindarecalde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Kyng Scott, Ashley Meeks

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Oct 17, 2024

Serra Nissan responded

Thank you so much for your great review - we deeply appreciate you choosing Serra Nissan for your service needs! Thank you trusting us with your time and your business, we are so glad to hear about your great experience. We hope to welcome you back in the future for any other car needs!

October 08, 2024

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Everyone was very helpful, the service was very good and they kept me informed about my car. More

by crue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller , Amanda Badgwell

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Oct 09, 2024

Serra Nissan responded

Thank you for your great review - we appreciate you choosing Serra Nissan for your service needs! Thank you for your time and your business with us, we hope to see you again in the future for any other vehicle needs!

September 28, 2024

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I was able to make an appointment really fast. They got me in, and out very quickly, everyone was so nice, and pleasant. More

by dcot516
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller , Amanda Badgwell

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Sep 30, 2024

Serra Nissan responded

Thank you so much - it's always great to hear about our customers' awesome experiences! We greatly appreciate your time and your business with us, and hope you will come back and see us the next you are in need of service or a new vehicle!

September 25, 2024

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The service care was wonderful they always keep you updated on your vehicle and service is great. More

by clifford pyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller , Amanda Badgwell

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Sep 27, 2024

Serra Nissan responded

Clifford, thank you so much for your kind review - we're so glad to hear about your awesome experience at our service center! Thank you for the pleasure of your time and your business, we hope you will continue to choose Serra Nissan for all your future car needs!

September 15, 2024

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Awesome awesome great service awesome awesome awesome awesome awesome awesome great service great service thank you thank you thank you More

by jssfairman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller , Amanda Badgwell

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Sep 28, 2024

Serra Nissan responded

Thank you for this kind review, we are so grateful you chose Serra Nissan for your vehicle service! We appreciate the opportunity to help you, and hope you will come see us again!

September 10, 2024

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This was my 3rd visit at the Sierra Nissan dealership. As previously, I appreciate their professionalism and outstanding customer service. More

by valerie.abercrombie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller , Amanda Badgwell

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Sep 27, 2024

Serra Nissan responded

Thank you for such a wonderful review, as well as continuing to choose Serra Nissan for your vehicle's needs! We are especially appreciative of our customers that continue to be part of the Serra Nissan family, and we hope to see you again soon!

September 08, 2024

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All I can say is wow, I brought my wife’s car in the dealership to get the regular routine maintenance and instantly I was greeted with wonderful customer service. Me as a person in sales look for thing More

by Keonpettway06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller , Amanda Badgwell

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Sep 28, 2024

Serra Nissan responded

Thank you! We are thrilled to hear that your experience exceeded your expectations, and will continue to work hard to keep it up! We sincerely hope you will continue to return to Serra Nissan when the time comes for service or a new vehicle, and we look forward to welcoming you back!

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