Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Matt Hannon
Refer Me
Matt Hannon
Sales & General Manager
AUTO CITY - BUY - SELL - TRADE - IN HOUSE FINANCE
3512 Airline Blvd
Portsmouth, VA 23701
31 Reviews
Hey I'm Matt. I've been in the car industry for 20+ years, moving from parts and service to sales and management. I am a Norfolk resident who moved here from Northern PA. I love beach days, my dogs and cats, my wife and family, martial arts, and all things nerdy like games and comics.
Read moreDealership Experience
6 yrs, 1 mo
Industry Experience
19 yrs, 10 mos
Specialties & Trainings
ASE P2
VA Sales License
VA Dealer Operator License
31 Reviews
Write a Review
31 Reviews of Matt Hannon
April 05, 2025
Tim was fabulous and the lady that does the financing and gets all the paperwork is amazing gets all the paperwork is amazing More
by scotlevey
Verified CustomerOther Employees Tagged: Tim Moore, Amber Senger , Amanda is amazing she was kind helpful and stayed late for me
March 28, 2025
Fast and Easy. Emailed them about the car, got an email back quickly, made a quick phone call and filled out the credit application, and got approved and the next d Emailed them about the car, got an email back quickly, made a quick phone call and filled out the credit application, and got approved and the next day I went and bought the car. Simple, Quick, and Easy. Definitely would recommend and shop here again. More
by virtual_barner05
Other Employees Tagged: Tim Moore
March 25, 2025
The people at auto city were amazing and very patient with me and my family even let my daughter play with their toy cars to keep her occupied while we handled the business at hand. They were also very w with me and my family even let my daughter play with their toy cars to keep her occupied while we handled the business at hand. They were also very welcoming and straightforward. Would definitely recommend for anyone looking to buy a vehicle. Both Matt and Tim were amazing. More
by mitchellkm
Other Employees Tagged: Tim Moore
March 08, 2025
Awesome people everyone is so helpfull ,answered every question I had and , get this they don't xxxxxxxx you around !!!! In and out !! Definitely recommend question I had and , get this they don't xxxxxxxx you around !!!! In and out !! Definitely recommend More
by rakewilliam1
Other Employees Tagged: Tim Moore, Amber Senger
February 07, 2025
I understand the car was purchased "as is," BUT the salesman could have mentioned the obvious problems that are wrong with it. For example: Back-up lights not working, neither doors will lock, glove c salesman could have mentioned the obvious problems that are wrong with it. For example: Back-up lights not working, neither doors will lock, glove compartment busted, 2 keys provided but only one fits this car. The worst thing was the price of the car that was advertised. Car is for sale for $4,800.00 then he ads on another $800.00. And for what? Obviously, no work was done to fix or repair anything on this car. (A topical bate and switch experience) Also advertised was a "Multi-point inspection verified" THAT WAS A LIE. If there was an inspection certain things would have been fixed. Two things I take away from this experience: Never buy a car "on line" that you can't go look at or test drive. And this salesman is the perfect example of why people don't trust and despise used car salesmen. It seems it is impossible for them to be forthright, to be honest, or to tell the truth about anything. More
by e-male47
January 07, 2025
Matt hannon was incredible! So helpful and kind walked me through everything and answered every question with a smile. Genuinely seemed so happy to help! So helpful and kind walked me through everything and answered every question with a smile. Genuinely seemed so happy to help! More
by Kjayyy
Other Employees Tagged: Matt hannon
November 18, 2024
The sales person Tim was not pleasant to work with. He displayed a level of disrespect that I had never dealt with in all of my years of buying cars. I chose to deal with the manager Matt after experie He displayed a level of disrespect that I had never dealt with in all of my years of buying cars. I chose to deal with the manager Matt after experiencing what I experienced with Tim. Things significantly improved. The vehicle eventually was purchased. There was a lack of respect permeated in the air at this place and I would not recommend this place to anyone. The lack of overall disrespect leads me to have such an opinion. This was easily the worst car buying experience that I have ever had. More
by fredlevarity
Other Employees Tagged: Tim Moore, Amber Senger
November 08, 2024
After 2 weeks of trying to find the car I wanted I ended up here and it was so refreshing! I was not pressured into anything. The customer service was such a plus but to add to that they had the van I was l up here and it was so refreshing! I was not pressured into anything. The customer service was such a plus but to add to that they had the van I was looking for and it was priced well and it was in excellent condition! The other vans I had looked at other dealerships were the same year make and model and not in as good of shape and were priced at least $400 over what I ended up getting mine for. I have already recommended this place to friends! More
by makalapolston
Other Employees Tagged: Tim Moore
October 11, 2024
The salesman was great but the follow with customer and follow up with services is horrible. It is hard to get a call back. They really need to work on customer service and follow up and call back. follow up with services is horrible. It is hard to get a call back. They really need to work on customer service and follow up and call back. More
by ministervlharris
Dealership Inventory (111 Vehicles)
