Matt Hain

Service I Have been coming there alittle over 6 years now They have a awesome Shop team The shop is great they take the time to listen to you and even if y I Have been coming there alittle over 6 years now They have a awesome Shop team The shop is great they take the time to listen to you and even if you dont have a appointment and you have something going on with your vehicle They have taken the time to take a ride with me to listen to see if they could fiquire it out I have done this 2 times now and both times they knew exactly what is was They have been excellent They are very pleasant and kind I will be going there for many more years More

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Professional and expedient service I Have used Dorsett for service for several years. I have always been pleased with their service and accommodating schedule. Recently came into a situ I Have used Dorsett for service for several years. I have always been pleased with their service and accommodating schedule. Recently came into a situation where it was time to say farewell to my car, and the Dorsett team stepped up and accommodated my needs by reviewing inventory at their TH location and bringing over whatever I was interested in. They worked with me in a very short time period to provide very affordable and competitive pricing for a newer vehicle. Tom Kenner, General Manager, personally got involved to insure my satisfaction. I especially appreciate the video link of the service and cost estimates texted to me prior to picking up my vehicle. Thanks Dorsett Ford. I appreciate your courtesy and professionalism. More

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Polite sales staff I walked in to look at a new Ford Explorer I met the General Manager he was extremely friendly and helped me, until a salesman was free. Both Joe and I walked in to look at a new Ford Explorer I met the General Manager he was extremely friendly and helped me, until a salesman was free. Both Joe and Shawn were excellent to work with I would recommend this dealer 10 out of 10 times They even introduced me to the service department before I left More

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Honesty dealer I went in and looked a used car, the general manager joe looked at my car and gave me a decent deal. I asked for a little time to think on the car dea I went in and looked a used car, the general manager joe looked at my car and gave me a decent deal. I asked for a little time to think on the car deal They didn’t pressure me I waited a few days and called them back we made a great deal I was very happy with joe and the salesman Shawn even did the paperwork with me. More

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Professional, courteous and knowlegeable I have never in all my life had a better experience at a car dealership and I've bought many cars. I researched a car online prior to visiting the dea I have never in all my life had a better experience at a car dealership and I've bought many cars. I researched a car online prior to visiting the dealership, but from the moment I drove onto the lot the entire crew made me feel comfortable. They answered all my questions without pause and were forthcoming with the small issues with the car and took care of them promptly. The financing was flawless. I would recommend Dorsett Ford to everyone, anytime. More

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3am and broke down The tow truck driver recommended Dorsett for my repairs. The people at the dealership got my car in diagnosed and repaired by 11am. Dealer ioened at The tow truck driver recommended Dorsett for my repairs. The people at the dealership got my car in diagnosed and repaired by 11am. Dealer ioened at 8am. I was 9 hours from home and on a tight deadline to return to work. The service manager Shaye kept me informed and was able to have the work completed quickly and efficiently. More

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Service The crew is very attentive to my questions. It's also nice that the Service Dept will pick up my vehicle at my workplace and bring it back when they The crew is very attentive to my questions. It's also nice that the Service Dept will pick up my vehicle at my workplace and bring it back when they are finished. More

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Just like family We always ask for Matt Hain in the service department and we recommend him to everyone we know. We have gone to Matt since before Dorset was in Mars We always ask for Matt Hain in the service department and we recommend him to everyone we know. We have gone to Matt since before Dorset was in Marshall. He makes us feel like family and we would never go anywhere else. More

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Extremely good This service department has a great 5 star service department. I truly appreciate how polite they where they had the parts on hand and got my car ba This service department has a great 5 star service department. I truly appreciate how polite they where they had the parts on hand and got my car back to me same day More

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Service Matt is a very good mechanic! Very knowledgeable and several years of experience!! I would trust him with any of my vehicles. Quality of work is great Matt is a very good mechanic! Very knowledgeable and several years of experience!! I would trust him with any of my vehicles. Quality of work is great and always done in a timely manner! More

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