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Matt Gordon
Matt Gordon at Fred Martin Superstore
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Matt Gordon

Sales and Leasing Consultant

Fred Martin Superstore

3195 Barber Rd
Barberton, OH 44203

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1 Review

Matt here! I am a huge gear head and have been working on cars since I was 6yrs old. I believe what we drive is a reflection of our personality. I got into the business because I love the process of matching people up with their PERFECT vehicle!

Dealership Experience

2 mos

Industry Experience

15 yrs, 11 mos

Specialties & Trainings

General sales

Automotive repair

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1 Review

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1 Review of Matt Gordon

January 25, 2025

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Employee Rating

Gave 1 star because it couldn’t give zero. This company violates Ohio Administrative Code /109:4 /Chapter 109:4-3 | Deceptive Acts or Trade Practices in Connection with Consumer Transactio More

by alridler
Sales Price Transparency
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Recommend Dealer
No
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Jan 28, 2025

Fred Martin Superstore responded

Good morning. We apologize for your experience. An error with our website caused a photo of a previous sales offer to appear that was no longer valid at the time of your visit, and the sales representative in question was unaware of the change. However, we do not agree with your accusation that his violates any administrative code as the advertisement states that the offer is only on select vehicles. We have spoken to the sales representative and have educated them on proper procedure regarding vehicle offers in order to ensure these miscommunications do not continue. We again apologize for this error and for your experience. We thank you for your review.

Jan 30, 2025

alridler responded

The salesman told me the offer applied the offer was also listed on your public website. When the policy was brought into question while I was there the salesman was able to tell me what the updated policy was and apologized that he hadn’t paid attention to the fact the car didn’t qualify since your own advertisement was shown with the car. That tells me he knew the policy but was more interested in making a sale with the hopes I wouldn’t question it. The fact that it was on the website and the salesman confirmed that the car applied the offer should have been honored. It wasn’t and therefore you violated Ohio Law for False advertising.

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