Matt Gilbert
Matt Gilbert at W&L Subaru

Matt Gilbert

Service Advisor

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

Contact Me
4.8
94 Reviews
4.8

94 Reviews

Write a Review

94 Reviews of Matt Gilbert

March 26, 2026

Dealership Rating
Employee Rating

Friendly, helpful, well-organized. Comfortable waiting area. Very good loaner policy. A pleasure to do business with. More

by sevenspires
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 21, 2026

Dealership Rating
Employee Rating

This reviewis for the last work done on the car. Right now, they have my 2024 Legacy for a problem which necessitated a new door. Which they couldn't get for a week or so, after Subaru ok'd the work More

by rlradel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Becky Kline

Mar 23, 2026

W&L Subaru responded

Thank you for the 5-star review! It was our pleasure helping you with the door replacement! If you need anything else, just let us know!

March 14, 2026

Dealership Rating
Employee Rating

Dropped off the car for service and was given a brand new loaner car! Work was done in a timely manner. Very satisfied with service that was done. More

by rskurtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2026

W&L Subaru responded

Thank you for your review! We are delighted to hear that you enjoyed the free service loaner!

February 26, 2026

Dealership Rating
Employee Rating

They were very accommodating and the man who picked up our car was very nice. More

by rineracing
Recommend Dealer
Yes

Other Employees Tagged: Matt Gilbert

Feb 27, 2026

W&L Subaru responded

Thanks so much for the review! We are pleased to hear that you enjoyed the free service valet!

February 24, 2026

Dealership Rating
Employee Rating

Great sales! Great service! Kind and caring. Always available for questions. Don’t buy my Subaru’s anywhere else! More

by lorijosholder@outlook.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2026

W&L Subaru responded

Thank you so much for your review!

February 21, 2026

Dealership Rating
Employee Rating

I find your service to be top rate. I don't have any problem getting an appointment and I have waited for my car, and also had it picked up. Additionally, when needed, you provide gr More

by kdecker1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2026

W&L Subaru responded

Thanks so much! We are delighted to hear that you've had great experiences in our service department!

February 20, 2026

Dealership Rating
Employee Rating

Love that they come and get the car and washed it! A plus! Is what i would give More

by marilyn8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2026

W&L Subaru responded

Thank you for the review! We are delighted to hear that you liked the free car wash!

February 18, 2026

Dealership Rating
Employee Rating

Matt kept me posted daily on the diagnosis and progress of my repair. Repair work was done in very timely manner More

by dln66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2026

W&L Subaru responded

Thank you so much for the 5-star ratings!

February 13, 2026

Dealership Rating
Employee Rating

Courteous, very helpful Went out of his way to get me tech help Very professional More

by ANG59
Recommend Dealer
Yes

Other Employees Tagged: Matt Gilbert

Feb 16, 2026

W&L Subaru responded

Thank you for your business and have a great day!

February 08, 2026

Dealership Rating
Employee Rating

My car was finished rather quickly. I was well pleased with the results. It was cleaner then when I left it there More

by len382002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2026

W&L Subaru responded

Thanks so much for the review!

1
...

Dealership Inventory (648 Vehicles)

new 2026 Subaru BRZ car, priced at $42,882
2026 Subaru BRZ
new
Sunrise Yellow exterior
Manual
Rear-wheel Drive
new 2026 Subaru Crosstrek car, priced at $30,577
2026 Subaru Crosstrek
new
Crystal White Pearl exterior
CVT
All-wheel Drive
new 2026 Subaru Forester car, priced at $38,570
2026 Subaru Forester
new
Geyser Blue exterior
CVT
All-wheel Drive
new 2026 Subaru Crosstrek car, priced at $31,032
2026 Subaru Crosstrek
new
Magnetite exterior
CVT
All-wheel Drive
used 2023 Chevrolet Tahoe car, priced at $56,892
2023 Chevrolet Tahoe
used
Sterling Gray Metallic exterior
Automatic
Four-wheel Drive
used 2024 Subaru Impreza car, priced at $27,991
2024 Subaru Impreza
used
Crystal Black Silica exterior
CVT
All-wheel Drive