13 Reviews
Write a Review13 Reviews of Matt Gideon
April 25, 2024
Our service advisor, Manuel (Manny) was very knowledgeable and kept us informed on our vehicle repair. Thanks knowledgeable and kept us informed on our vehicle repair. Thanks More
Other Employees Tagged: Suzanne Andries, Dave Balthrop, Cliff Blackshear, Jeromy Boulet, Nicole Clarke, Owen Ford, Thomas Freeman, Tim Shaffer
June 05, 2023
I had a fantastic experience working with Porsche Plano's service team. They honored my tire warranty and recommended some great items to cover. Would recommend to any Porsche owner! service team. They honored my tire warranty and recommended some great items to cover. Would recommend to any Porsche owner! More
Other Employees Tagged: Suzanne Andries, Dave Balthrop, Cliff Blackshear, Jeromy Boulet, Nicole Clarke, Owen Ford, Thomas Freeman, John Gladwill, Larry Irby
December 25, 2022
Serviced our 718 Cayman and it was a pleasant experience. The service department was professional and our car was done as promised. We also purchased a part which was easy and reasonably priced. The service department was professional and our car was done as promised. We also purchased a part which was easy and reasonably priced. More
November 01, 2012
BEST customer service I have ever experienced. 10 times better than Park Place Porsche. Everyone was friendly and willing to help. Jeff was a great sales rep and took his time with me. I spent about 30 min better than Park Place Porsche. Everyone was friendly and willing to help. Jeff was a great sales rep and took his time with me. I spent about 30 minutes with Cliff in the service department and he answered all my questions as a first time Porsche buyer. Larry and Matt in the Parts depart took time out their day to find me the proper wheels for the car and other parts. This dealership treated me with respect and as a valued customer. I would recommend everyone to Boardwalk. My first experience was a great one. Look forward to future deals. Thanks Boardwalk for treating me like I was the only person in the dealership and providing excellent customer service. Craig Lockett More
Other Employees Tagged: Cliff Blackshear, Larry Irby, Craig Sanborn
October 24, 2011
Matt was extremely knowledgeable and courteous. He helped me find the right parts for my Cayenne. He put me at ease and made me feel valued. I recommend Matt to all of me Porsche Club friends. Because of th me find the right parts for my Cayenne. He put me at ease and made me feel valued. I recommend Matt to all of me Porsche Club friends. Because of the service I get from Matt, I get my parts exclusively from Boardwalk Porsche. James Milton More
Other Employees Tagged: Matt Gideon
October 22, 2011
Boardwalk Porsche is always the first place I shop for my Porsche parts. In fact I recently had a friend who needed a Lamborghini wheel cap and I contacted Matt Gideon, my Porsche parts specialist to help l Porsche parts. In fact I recently had a friend who needed a Lamborghini wheel cap and I contacted Matt Gideon, my Porsche parts specialist to help locate the part. Matt came through, like he always does and located the correct wheel cap for me. I live in Denver, Colorado and whenever I need a Porsche part I call Boardwalk Porsche and always ask for Matt Gideon. The other employees are always friendly and helpful, but I now have a relationship with Matt and know I will have no issues in getting the correct part application for my car. I have not had the same experience in doing business with the Porsche dealer(s) in Denver. I will always first recommend Boardwalk Porsche and Matt Gideon when I know someone needs a Porsche part. Matt is the cream that rises to the top in customer service and Porsche parts knowledge!! More
Other Employees Tagged: Matt Gideon
August 24, 2011
When I walk into the door of Boardwalk Porsche, I don't hope or wonder that my problem will be solved, I am very comfortable and confident that it WILL be solved. These guys are friendly, great to work hope or wonder that my problem will be solved, I am very comfortable and confident that it WILL be solved. These guys are friendly, great to work with and geniuses. (at least Cliff Blackshear is for sure a genius). If I have a parts problem Roger or one of his extremely capable co workers are always more than willing to help, I'm not a big customer, I have an old 2003 Boxster S that I love to tinker with. I am not a big dollar customer as I said, BUT, I am treated just like I purchased a brand new GT3, when in reality I might have purchased a 50.00 part or had a few hundred dollars worth of service done. Mark always goes out of his way to speak to me, he always asks about my car and making sure I am going to be at the next car show, He knows I'm not going to buy a new car, but he treats me like a special person, I enjoy that feeling. BOTTOM LINE when I go into Boardwalk Porsche, I feel comfortable, I feel at home, and most important, I feel valued and Important. Sometimes I go by just to visit and say Hi, these guys are worth the visit, great to talk to and great to work with, I give them all fives. Fred Payne More
Other Employees Tagged: Cliff Blackshear, Mark Laurenzi, Roger Reynolds, Roger Reynolds, Matt Gideon, Cliff Blackshear, Mark Laurenzi
August 08, 2011
I am a small independent maintenance and race prep/support shop that specializes in air cooled 911 and 914 models. I could not stay in business if the parts and service department at Boardwalk w prep/support shop that specializes in air cooled 911 and 914 models. I could not stay in business if the parts and service department at Boardwalk were not so supportive. Parts Manager Larry Irby and wholesale shop liaison Roger Renyolds plus Thomas Freeman and Matt Gideon make sure I get the parts I need, when I need them. And they are a big help when one of the old mysteries need solving. And speaking of old mystery solvers, Cliff Blackshear, the service shop foreman is a treasure trove of information from the beginning of time, and I have heard rumors that the factory thinks he along with John Gladwell are one of many reasons Porsche cars rate so highly in JD Power's quality surveys. And then how can I close without thanking Robert McDaniel’s for doing street/track and track setups for me while I got setup to do them, and then for verifying them for me while I got my equipment set up. What a great support group for my little shop. Like I said, I could not stay in business if they were not there to give me the wonderful, high quality products and support they provide. Joe McGlohen Mustard Racing Services Arlington TX More
Other Employees Tagged: Cliff Blackshear, Thomas Freeman, John Gladwill, Larry Irby, Roger Reynolds, 6
June 17, 2011
The service department at Boardwalk Porsche in Plano stands apart from other comparable dealerships in the area by focusing on exceptional service. At some point, products and services become commoditi stands apart from other comparable dealerships in the area by focusing on exceptional service. At some point, products and services become commoditized and difficult to differentiate between companies with comparable offerings: this is what truly separates Boardwalk from the herd as they goes above and beyond what is typical, and that makes the experiences painless, informative, and above all, pleasant. Although my service experiences have been primarily with Jeromy Boulet, I have had the occasional interactions with others at Boardwalk such as Isaac in service and Matt in parts. The high-quality experience remains the same. I look forward to my next visit to Boardwalk! More
Other Employees Tagged: Jeromy Boulet, Isaac Madrid, Jeromy Boulet