Matt Gideon
Matt Gideon at Porsche Plano
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Matt Gideon

Parts Specialist

Porsche Plano

5924 West Plano Pkwy
Plano, TX 75093

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13 Reviews
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13 Reviews

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13 Reviews of Matt Gideon

April 25, 2024

Dealership Rating
Employee Rating

Our service advisor, Manuel (Manny) was very knowledgeable and kept us informed on our vehicle repair. Thanks More

by Ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Suzanne Andries, Dave Balthrop, Cliff Blackshear, Jeromy Boulet, Nicole Clarke, Owen Ford, Thomas Freeman, Tim Shaffer

Apr 28, 2024

Porsche Plano responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 18, 2023

Dealership Rating
Employee Rating

Recorded video of items in need of repair and sent them to me with no sales pressure. Very transparent experience More

by kernelwho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2023

Porsche Plano responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 05, 2023

Dealership Rating
Employee Rating

I had a fantastic experience working with Porsche Plano's service team. They honored my tire warranty and recommended some great items to cover. Would recommend to any Porsche owner! More

by anthonysavelli93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Suzanne Andries, Dave Balthrop, Cliff Blackshear, Jeromy Boulet, Nicole Clarke, Owen Ford, Thomas Freeman, John Gladwill, Larry Irby

Jun 09, 2023

Porsche Plano responded

We are pleased to hear you had such a positive experience with us! We appreciate your recommendation of Porsche Plano and we hope to be of service again in the future.

December 25, 2022

Dealership Rating
Employee Rating

Serviced our 718 Cayman and it was a pleasant experience. The service department was professional and our car was done as promised. We also purchased a part which was easy and reasonably priced. More

by vmfgiglio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 01, 2012

Dealership Rating

BEST customer service I have ever experienced. 10 times better than Park Place Porsche. Everyone was friendly and willing to help. Jeff was a great sales rep and took his time with me. I spent about 30 min More

by clockett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cliff Blackshear, Larry Irby, Craig Sanborn

Nov 01, 2012

Porsche Plano responded

Craig, we sincerely appreciate your business and your recommendation here on DealerRater. Please let Jeff Miller, Graig Sanborn, Cliff Blackshear, Larry Irby, and Matt Gideon know anytime we can be of further service to you. Congratulations on your new Porsche.

October 24, 2011

Dealership Rating

Matt was extremely knowledgeable and courteous. He helped me find the right parts for my Cayenne. He put me at ease and made me feel valued. I recommend Matt to all of me Porsche Club friends. Because of th More

by Phantom911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Gideon

Oct 24, 2011

Porsche Plano responded

Thank you for sharing your experience with Boardwalk Porsche. Please do not hesitate to contact Matt Gideon whenever we can be of further service to you. Thank you also for your recommendations to your Porsche Club friends. We sincerely appreciate that. Have a great week.

October 22, 2011

Dealership Rating

Boardwalk Porsche is always the first place I shop for my Porsche parts. In fact I recently had a friend who needed a Lamborghini wheel cap and I contacted Matt Gideon, my Porsche parts specialist to help l More

by trooper6c1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Gideon

Oct 22, 2011

Porsche Plano responded

We appreciate the opportunity to earn your business. Please let Matt Gideon know anytime we can be of further assistance to you. Enjoy your Porsche and thank you for sharing your Boardwalk Porsche experience.

August 24, 2011

Dealership Rating

When I walk into the door of Boardwalk Porsche, I don't hope or wonder that my problem will be solved, I am very comfortable and confident that it WILL be solved. These guys are friendly, great to work More

by fredpayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cliff Blackshear, Mark Laurenzi, Roger Reynolds, Roger Reynolds, Matt Gideon, Cliff Blackshear, Mark Laurenzi

Aug 24, 2011

Porsche Plano responded

Fred, thank you for sharing your Boardwalk Porsche experience on DealerRater. Please do not hesitate to let us know when we may be of further assistance. We appreciate your business.

August 08, 2011

Dealership Rating

I am a small independent maintenance and race prep/support shop that specializes in air cooled 911 and 914 models. I could not stay in business if the parts and service department at Boardwalk w More

by retread
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cliff Blackshear, Thomas Freeman, John Gladwill, Larry Irby, Roger Reynolds, 6

Aug 08, 2011

Porsche Plano responded

We want to thank you for placing your confidence in Boardwalk Porsche. Please do not hesitate to contact Cliff, Thomas, Matt, John, Larry, Roger or Robert if there is anything we can do to further assist you. Thank you for taking the time to share your Boardwalk Porsche experience. We appreciate you.

June 17, 2011

Dealership Rating

The service department at Boardwalk Porsche in Plano stands apart from other comparable dealerships in the area by focusing on exceptional service. At some point, products and services become commoditi More

by spinpin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeromy Boulet, Isaac Madrid, Jeromy Boulet

Jun 17, 2011

Porsche Plano responded

We want to thank you for placing your confidence in Boardwalk Porsche. We are pleased to hear that you enjoyed your service experience with us! Please do not hesitate to contact Jeromy Boulet or any of our managers if there is anything we can do to assist you, your family, or your friends. Thank you for taking the time to share your Boardwalk Porsche service experience. Enjoy your Porsche.

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