Matt Douvikas

Very shady business. Made an appointment to look at a vehicle, as the dealership is over an hour away but had the exact vehicle we were looking for. During the appointmen Made an appointment to look at a vehicle, as the dealership is over an hour away but had the exact vehicle we were looking for. During the appointment, a walk-in customer came in and wanted to look at the same vehicle. We asked about placing a deposit to hold the vehicle during our appointment since we were pretty certain we would be purchasing. Worker said we would have had to place the deposit over the phone when we made the appointment instead. We got the financing approved and took it on a test drive. Literally during the test drive during our appointment, a different salesman sold the vehicle to the walk-in customer. When we asked the manager about this scenario, the manager had no empathy and stated "it's first come first serve." There's no point in making an appointment. The car was only transferred to that location specifically for the appointment we made. We waited for the car to finish being detailed, which was a half xxx job. Makes you wonder if the car was even fully checked out. And based on others' reviews, it sounds like it's likely the car was just rushed through to be sold. Sketchy sales tactics and sketchy workers. The worker we had an appointment with was just as shocked as we were that a different salesman with a walk-in was able to do that in the middle of our appointment. More

Report | Print

Extremely professional. Went alive and beyond to help us and was straight forward with every step Went alive and beyond to help us and was straight forward with every step More

by Jdouvikas Verified Customer Verified Customer

Report | Print

Miguel Ortiz is amazing! I would 10/10 recommend him if you are shopping for a new vehicle! He’s honest and caring with all his customers!! He will answer any questions or co I would 10/10 recommend him if you are shopping for a new vehicle! He’s honest and caring with all his customers!! He will answer any questions or concerns you have day /night !! Thank you again Miguel for all your hard work and dedication!! More

Report | Print

I am very satisfied with the work that the whole team provided. The water John left in the car was a very nice touch. Being able to use a loaner vehicle was a life saver. And picking up a clean vehicle provided. The water John left in the car was a very nice touch. Being able to use a loaner vehicle was a life saver. And picking up a clean vehicle inside and out was and great finish to an all around great service experience. More

by fr athanasios Verified Customer Verified Customer

Report | Print

The minute I walked in there I was greeted and got the help I needed. My Sales guy Karson R was quick to find a solution to my problem. Overall an amazing, fast and friendly service. 10/10 recommend! help I needed. My Sales guy Karson R was quick to find a solution to my problem. Overall an amazing, fast and friendly service. 10/10 recommend! More

Report | Print

I purchased from your dealership on 8/22/24, specifically the 2024 Tesla Model 3. Through a recent inspection that the car was involved in a previous accident, information that was deliberately specifically the 2024 Tesla Model 3. Through a recent inspection that the car was involved in a previous accident, information that was deliberately withheld from me at the time of purchase. This is not only a clear violation of consumer protection laws but also a blatant breach of trust and good business practices. Selling a vehicle with undisclosed accident damage is unacceptable and puts me at a significant disadvantage, both financially and in terms of safety. I entered into this purchase under the assumption that the vehicle was in excellent condition, as you or your team represented, and I find this misrepresentation egregious. More

Report | Print

Great, Great bunch. I have been to other service providers and they simply don’t compare. I continue to be amazed with the quality of service at Zeigler Honda in Racine. I have been to other service providers and they simply don’t compare. I continue to be amazed with the quality of service at Zeigler Honda in Racine. More

by Lojak Verified Customer Verified Customer

Report | Print

The Gen. Manager, sale representative, service dpt personnel and porters,were very helpful, courteous, prompt. Manager, sale representative, service dpt personnel and porters,were very helpful, courteous, prompt. More

by frjohnr Verified Customer Verified Customer

Report | Print

Ziegler Honda is amazing, their service department kept me thoroughly informed through my service process. All of the service advisors were incredibly nice and helpful! me thoroughly informed through my service process. All of the service advisors were incredibly nice and helpful! More

by brookiegrl3 Verified Customer Verified Customer

Report | Print

We have always had the best experience with Zeigler Honda as a direct result of the support and excellent service provided by Matt and his team! Nick was such a pleasure to work with and made the proce Honda as a direct result of the support and excellent service provided by Matt and his team! Nick was such a pleasure to work with and made the process seamless and enjoyable!! Six cars later, my family and I will continue to lease and buy only from this team of professionals who realty care about us and our needs!! Thanks Matt and team for all you do! More

Report | Print