Matt Douglas

Will Fitzsimmons is ALWAYS a pleasure to work with at Ed Martin Acura. He is extremely knowledgeable, easy going, and friendly. I would recommend him to anyone looking to purchase a new or previously loved Martin Acura. He is extremely knowledgeable, easy going, and friendly. I would recommend him to anyone looking to purchase a new or previously loved vehicle! More

Report | Print

Matt was highly professional throughout the purchasing of my vehicle. He was respectful. He answered my questions directly. As a single woman, my experiences buying a car at times have been quite unpl my vehicle. He was respectful. He answered my questions directly. As a single woman, my experiences buying a car at times have been quite unpleasant. Working with Matt was completely on the other end of the spectrum. Kudos to Matt for making buying a car an easy task! More

Report | Print

My trade in and purchase of my new to me car was seamless and without a hitch and without a hitch More

Report | Print

Showroom was clean, bright and airy. Restrooms were clean. People were friendly and looked like they enjoyed working there. Matt Douglas was excellent to work with. Efficient and knowled Restrooms were clean. People were friendly and looked like they enjoyed working there. Matt Douglas was excellent to work with. Efficient and knowledgeable, he explained the differences in the 2 cars I was looking at but there was no pressure to choose one over the other. The entire process from when I arrived until I drove my new car off the lot was friendly and efficient. I was treated fairly and with respect, was not rushed and all my questions were answered to my satisfaction. Matt told me to drive the car for a while and then call him or come back with questions about all the bells and whistles and he would be happy to explain them to me. This was the best experience I have ever had buying a vehicle. Ed Martin in general and Matt Douglas in particular is my new my go to for vehicles and will be highly recommended to family and friends. More

Report | Print

Bought a vehicle from Ed Martin Acura 15 years ago and concluded I would never buy an Acura or a vehicle from Ed Martin again. Met Matt Douglas and Ed Martin and my view and conclusion has changed 100%. concluded I would never buy an Acura or a vehicle from Ed Martin again. Met Matt Douglas and Ed Martin and my view and conclusion has changed 100%. Matt was everything I wanted in a Sales Representative. Direct, highly efficient and always kept his word (most importantly). Now I cannot imagine buying a car from anyone other than Matt. To say I would recommend Matt would be an understatement. More

Report | Print

Working with Matt Douglas was seamless and worry free. Will be coming back for the next car. Will be coming back for the next car. More

Report | Print

This is the 4th or maybe 5th RDX I have leased from Will Fitzsimmons. He always makes it such an easy process and explains everything as we're going through it. I always look forward to working with him. Fitzsimmons. He always makes it such an easy process and explains everything as we're going through it. I always look forward to working with him. Matt was also very helpful during the finance end of things. Overall a great experience! More

Report | Print

Matt was very helpful, friendly, and knowledgeable. We have never had such an easy car buying experience! We would highly recommend the dealership. We have never had such an easy car buying experience! We would highly recommend the dealership. More

Report | Print

I already submitted detail comments supporting my experience and somehow your system lost it in the cloud. experience and somehow your system lost it in the cloud. More

Report | Print

Nothing against Jake, I ended up working with a different sales person in the end due to gaps of when my car was available due to inventory. While Ed Martin did find the spec of car I wanted, it was very hey sales person in the end due to gaps of when my car was available due to inventory. While Ed Martin did find the spec of car I wanted, it was very hey sign here and leave. Once the paperwork was completed getting answers on certain questions I had was near to impossible to get. I prefer Hubler Acura but they unfortunately couldn’t get a TLX Type S ordered for me due to being a smaller dealership. But their customer service is superior to Ed Martin. More

Report | Print