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Matt Demers
Matt Demers at Herb Chambers INFINITI of Westborough

Matt Demers

Service Manager

Herb Chambers INFINITI of Westborough

312 Turnpike Rd
Westborough, MA 01581

4.9
218 Reviews
4.9

218 Reviews

Write a Review

218 Reviews of Matt Demers

July 17, 2025

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Employee Rating

Always a great service experience. Able to take me quickly, keep me updated. And so helpful to get a loaner car More

by Cheryl A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ferdy Franco

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Jul 18, 2025

Herb Chambers INFINITI of Westborough responded

Cheryl, thank you for sharing your positive review of Herb Chambers INFINITI of Westborough! We appreciate your business and are happy to hear that our team always takes great care of you. See you next time!

July 13, 2025

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Employee Rating

Amazing experience! They are awesome in many ways! Made us a priority and really made us feel like we were the only client. More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco, Ferdy Franco, Max Elentukh, Boulis Ferris

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Jul 14, 2025

Herb Chambers INFINITI of Westborough responded

Hi Chris, thank you for sharing your review of our team at Herb Chambers INFINITI of Westborough! We look forward to serving you again! Safe travels!

July 13, 2025

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There was a short wait time. The service was professional and they explained the process. More

by Carlos
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Service Communication
Recommend Dealer
Yes
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Jul 14, 2025

Herb Chambers INFINITI of Westborough responded

Hi Carlos, we're glad your visit was smooth and professional, with everything clearly explained at Herb Chambers INFINITI of Westborough. We look forward to serving you again! Safe travels!

July 04, 2025

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Employee Rating

Excellent service department. Ferdy Franco is the best Infiniti advisor I met in my 25 years with Infiniti More

by spark2924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ferdy Franco

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Jul 04, 2025

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your experience working with Ferdy and the team! We appreciate your business and we look forward to seeing you next time at Herb Chambers INFINITI of Westborough. Have a great day!

July 04, 2025

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Employee Rating

Ferdy Franco is the best Infiniti advisor I had in 25 years with Infiniti. He provides excellent customer care and he has great knowledge of the products More

by spark2924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ferdy Franco

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Jul 04, 2025

Herb Chambers INFINITI of Westborough responded

Hi Park! We are thrilled to hear that you can depend on Ferdy for knowledgeable and attentive assistance! Hern Chambers INFINITI of Westborough is grateful for your loyal business, and we look forward to your next visit.

June 26, 2025

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I always have great service and prompt help at this dealership each time I visit More

by Sarah.tomkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco, Ferdy Franco

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Jun 27, 2025

Herb Chambers INFINITI of Westborough responded

Sarah, thank you for being a Herb Chambers INFINITI of Westborough customer! We appreciate you trusting us with your service needs and look forward to seeing you next time!

June 13, 2025

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Employee Rating

Everything was nice, very friendly personal, very fast, explained everything about my service issue Big thanks to Infinity of Westborough More

by Oleg K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco, Jeff Bloomingdale, Ferdy Franco, Max Elentukh

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Jun 16, 2025

Herb Chambers INFINITI of Westborough responded

Oleg, we're delighted to hear that our team at Herb Chambers INFINITI of Westborough provided you with friendly and efficient service. Thank you for your kind words!

May 20, 2025

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The service experience was great as the car was checked in for scheduled service, the moment I arrived at the dealer More

by bihlaks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco, Ferdy Franco

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May 20, 2025

Herb Chambers INFINITI of Westborough responded

We're delighted to hear you had a seamless visit here at Herb Chambers INFINITI of Westborough. Our team is committed to providing efficient and timely service, so it's great to know we met your expectations!

May 09, 2025

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Employee Rating

Customer Service is the best. Ferdy takes detailed care in taking care of everything. Takes great personal care More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ferdy Franco

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May 12, 2025

Herb Chambers INFINITI of Westborough responded

Mike, it's wonderful to hear that Ferdy provided such attentive service at Herb Chambers INFINITI of Westborough. We appreciate your feedback and look forward to seeing you next time!

May 05, 2025

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Employee Rating

It would be really nice customer service if you applied the coupons online directly to my bill instead of me having to request this be done. Also, the snack selection used to be really good. Please bring More

by Ajetter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco, Ferdy Franco

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May 14, 2025

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your feedback. We appreciate the suggestion about applying coupons directly online and will certainly take it into consideration. If there's anything else you'd like to discuss, please feel free to reach out anytime! Boulos Ferris - General Manager - bferris@herbchambers.com

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