Matt Coulter
Matt Coulter at Royal Automotive

Matt Coulter | Page 4

Used Car Sales

Royal Automotive

3010 Columbiana Rd
Vestavia Hills, AL 35216

Contact Me
5.0
68 Reviews

Dealership Experience

12 yrs, 4 mos

Industry Experience

12 yrs, 4 mos

Languages Spoken

English English

5.0

68 Reviews

Write a Review

68 Reviews of Matt Coulter

February 01, 2021

Dealership Rating
Employee Rating

Outstanding service by Matt at Royal. Good trade-in value and a great price on my new truck. Royal has always treated my family with the utmost professionalism and fairness. I will always buy my cars from t More

by TW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Belcher, Micah Murphy

Feb 01, 2021

Royal Automotive responded

We couldn't ask for better feedback and we appreciate you taking the time to share! Here at Royal Volkswagen, it is our goal to find the best option for guests and we're thrilled to see that Matt walked you through the process. Congrats on the purchase of your truck and drive safely!

October 15, 2020

Dealership Rating
Employee Rating

Carter was honest, transparent and efficient with my time. Made for a pleasurable car buying experience. I would recommend Carter and Royal to friends and family. More

by russell.wells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carter Ward

Oct 15, 2020

Royal Automotive responded

Thank you for taking the time to review us, Russell! We appreciate your business and are happy to hear that Carter delivered such an exceptional purchase experience. Congratulations on your new vehicle, and we hope to see you back at Royal Volkswagen for your first oil change!

September 09, 2020

Dealership Rating
Employee Rating

Very grateful for the amount of attention Matt provided for us while trying to purchase a vehicle. We are very happy with our first purchase from Royal Automotive. More

by schyler9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Morgan, Aaron Hawk

Sep 10, 2020

Royal Automotive responded

Thank you for taking the time to leave us a review and congratulations on your new car! It is great to hear that Matt delivered such an attentive purchase experience. We appreciate your business and hope to see you back at Royal Volkswagen!

April 18, 2020

Dealership Rating
Employee Rating

Matt Robertson made everything super easy from start to finish! We will be back for our next vehicle for sure! Everyone was very friendly and professional! Update: We’ve had so many issues working with More

by Kendall7818
Recommend Dealer
Yes

Other Employees Tagged: Matt Robertson

May 20, 2020

Royal Automotive responded

I'm sorry to hear that you ran into some trouble after your purchase. We will address this feedback with our team so we can work towards improving in the future. Thank you for your business. Ed Murphy - General Sales Manager - 205-823-3100

April 15, 2020

Dealership Rating
Employee Rating

Everything was awesome... no complaints! No hassle! Found exactly what I was looking for. I got a great deal! I highly recommend... 10 stars! Thanks again Royal automotive. More

by Andre Wright
Recommend Dealer
Yes
Apr 15, 2020

Royal Automotive responded

Andre - There is nothing we love more than hearing that our customers are finding the right cars for them at Royal Volkswagen. Congratulations! We are all so grateful for your business and five star - ten star - review. Thank you!

April 14, 2020

Dealership Rating
Employee Rating

Another Great Experience at Royal Royal has always given us outstanding treatment! The 4Runner is our third purchase from the dealership and Matt and Don treated us like we were the m More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sammy Campisi, Don Ballard

Apr 15, 2020

Royal Automotive responded

Hi Jim - Thank you for taking the time to share your experience at Royal Volkswagen! Customer service has always been our top priority and your kind words mean so much to us. We're proud to have earned your business again and it's wonderful to hear Matt and Don were able to help you find the perfect vehicle for you. We wish you many safe and happy miles in your new Toyota 4Runner!

April 07, 2020

Dealership Rating
Employee Rating

Matt worked hard to get me a good deal on my new AT4. I would highly recommend anyone to go see Matt at Royal Automotive if you’re in the market for a new or pre-owned vehicle. More

by Jeffrey D.
Recommend Dealer
Yes
Apr 07, 2020

Royal Automotive responded

Hi Jeffrey - Congratulations on your new GMC Sierra 1500 AT4! We are very glad to hear that you enjoyed working with Matt. All of us at Royal Volkswagen are grateful to have you as a customer and wish you safe driving.

March 10, 2020

Dealership Rating
Employee Rating

I was extremely impressed with the inventory and the knowledge of my salesman, Matt. They had my truck washed and detailed and ready for a test drive just a day after being on the lot. I loved working w More

by DavidT
Recommend Dealer
Yes
Mar 10, 2020

Royal Automotive responded

David, thank you for leaving Royal Volkswagen a five-star review! Our team loves hearing feedback from happy customers. We look forward to working with you in the future!

March 10, 2020

Dealership Rating
Employee Rating

Matt was awesome the whole experience. Was honest and upfront from the moment we had contact with him. We made a day trip from Ga to purchase with Royal after seeing they had our desired vehicle. Matt an More

by Lafellers
Recommend Dealer
Yes

Other Employees Tagged: Micah Murphy

Mar 10, 2020

Royal Automotive responded

Thank you so much for this wonderful feedback! It's great to hear that your visit to Royal Volkswagen was worthwhile. Our team is so happy knowing that you’re on the road in the vehicle that you wanted. Enjoy & safe travels!

March 09, 2020

Dealership Rating
Employee Rating

My car purchase was a great experience. Probably the easiest car sale I have ever had. And I love my XC60. It is a great car. More

by Deborah.noll
Recommend Dealer
Yes

Other Employees Tagged: Sammy Campisi, Micah Murphy , Martin Smith.

Mar 09, 2020

Royal Automotive responded

Deborah, thank you for sharing your feedback. We are pleased to hear that your recent purchase with us was such a positive experience. On behalf of all of us at Royal Volkswagen, we hope you're loving your Volvo XC60!

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