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Matt Chevier

Overview Reviews (163) Inventory (264)

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Matt Chevier

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Matt Chevier

Service Manager

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

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4.8

163 Reviews

Overview Reviews (163) Inventory (264)

4.8

163 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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163 Reviews of Matt Chevier

February 16, 2025

Dealership Rating

Employee Rating

I always do business with this dealership. They really care about their customers. Very satisfied. They really care about their customers. Very satisfied. More

by trussell14020

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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February 13, 2025

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Employee Rating

Will not buy next car from here. Trying to charge me for things that are paid for as part of my signed contract. Trying to charge me for things that are paid for as part of my signed contract. More

by helinraffel7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew M., Tylor Barnhart

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February 10, 2025

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Employee Rating

Good place great service mechanic was thorough quick service good parking service writter was good service good parking service writter was good More

by roaks120

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alexandra S., Matthew M., Tylor Barnhart

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February 06, 2025

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Employee Rating

Great service very quick and professional. was in and out as scheduled.thank you great job was in and out as scheduled.thank you great job More

by jpy1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alexandra S., Matthew M., Tylor Barnhart

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January 31, 2025

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Employee Rating

The customer service is professional and kind and the service department works with you to schedule a time that is most convenient. service department works with you to schedule a time that is most convenient. More

by bsera1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe F., Greg M., Matthew M.

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January 24, 2025

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Employee Rating

I always expect great customer service in parts dept and the service dept and have never been disappojnted the service dept and have never been disappojnted More

by ANNV1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 28, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 10, 2025

Dealership Rating

Employee Rating

The best service center in all of Rochester. I wouldn't take my car anywhere else when there's a problem. I wouldn't take my car anywhere else when there's a problem. More

by DDailor11

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew M.

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Jan 15, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 09, 2025

Dealership Rating

Employee Rating

I've no longer an employee but still a customer for the service department! & that reason is because this GUY RIGHT HERE!! Matt is the best advisor, he's knowledgeable. Tylor, Matt, and Matt are the best t service department! & that reason is because this GUY RIGHT HERE!! Matt is the best advisor, he's knowledgeable. Tylor, Matt, and Matt are the best thing to happen to this Location. Stems from the leadership in the service department by Greg. Sadly I chose the wrong side of the business but greatful to have worked with these fellas. More

by iShouldveboughtaN

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Greg M., Matthew M., Tylor Barnhart

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Jan 15, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 28, 2024

Dealership Rating

Employee Rating

Great and friendly service, clean, waiting area, great experience Would recommend this dealership service department to everybody I know happy holidays experience Would recommend this dealership service department to everybody I know happy holidays More

by Pfico2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Angela R., Alexandra S., Matthew M., Tylor Barnhart, Josh Matz

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Jan 07, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

December 23, 2024

Dealership Rating

Employee Rating

Matt and his team went above and beyond when I was having problems with my vehicle. problems with my vehicle. More

by RCONWAY62

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew M.

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