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Matt Bigelow
10 Reviews
10 Reviews
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10 Reviews of Matt Bigelow
June 25, 2025
Love the experience! Helped me with getting to know my new vehicle and made the process super easy! Helped me with getting to know my new vehicle and made the process super easy! More
by Mobachman1999
Other Employees Tagged: Josh Hoke Jr., Derrick Weaver
June 24, 2025
I almost gave up on Hyundai‘s due to the Topeka service. It’s just not very good and I was losing confidence in the car. After going to the Lawrence location I feel very confident that I could both purchase It’s just not very good and I was losing confidence in the car. After going to the Lawrence location I feel very confident that I could both purchase and service my car there More
by c_wilson136
Verified CustomerJune 21, 2025
I had a very disappointing experience with this dealership. Communication was terrible from the start. Before I paid for the car I was told they would fix a couple things we agreed on locally and r dealership. Communication was terrible from the start. Before I paid for the car I was told they would fix a couple things we agreed on locally and right after I paid was told it would actually have to be done there, the dealership was 2.5 hours from home. I reached out about my vehicle to get this work done and was promised a call back the same day with more information. That call never came. I followed up multiple times over the next nine months for things agreed to when I purchased the car, and each time I was told someone would get back to me shortly—still nothing. They were waiting on a part, so and so wasn't in the office, etc. there was always an excuse. It felt like I had to chase them down just to get basic answers. When I finally did speak with someone, they didn’t have any of the details I had previously asked for and seemed completely unprepared. This lack of professionalism and follow-through is unacceptable. After nine months, numerous phone calls and a new general manager (who was wonderful and the only one who seemed interested in handling this), I was finally able to get my car taken care of... only to have it delivered back to me at the wrong address in a different city. Right on par for how this entire experience went. Glad to finally be done with them. More
by Krystac2005
Other Employees Tagged: Todd Kelley, Fabian Flores, Morgan Franklin, Matt Fraley, Sarah Clark, Cowen Dougherty , Tyler Dark
June 13, 2025
Everyone was super friendly and helpful. Matt Bigelow (our salesperson) & Derrick Weaver (finance) were professional and their guidance is very much appreciated. Morgan addressed all my Matt Bigelow (our salesperson) & Derrick Weaver (finance) were professional and their guidance is very much appreciated. Morgan addressed all my questions promptly & satisfactory. More
by WMc
Other Employees Tagged: Josh Hoke, Morgan Franklin, Derrick Weaver
May 29, 2025
Excellent service. To work care about their customers speedy sdiligent, Daryl. Very attentive to the customer and get a good price for your car To work care about their customers speedy sdiligent, Daryl. Very attentive to the customer and get a good price for your car More
by lmaldonado128
Other Employees Tagged: Abigail Fraley, Fabian Flores, Derrick Weaver, Christian Angulo, Sarah Clark, Eric Daniels, Cowen Dougherty , Georg Beto, Jorgina Beto
May 27, 2025
I actually worked with Omar, not Christian. Omar understood Robin and my desires on warranty and financing prior to our arrival and got us in and out within 20 minutes. It was an outstanding ex Omar understood Robin and my desires on warranty and financing prior to our arrival and got us in and out within 20 minutes. It was an outstanding experience that I hope can be replicated with future interactions with Laird Noller Hyundai. More
by ricksanders66
Other Employees Tagged: Omar Eljazozouli , Dalton
April 23, 2025
Service department is always a pleasure to work with. Only wish I have is that this location had a body shop. This doesn't change my 5 star rating in any way but future work involving a Hyundai Body Shop Only wish I have is that this location had a body shop. This doesn't change my 5 star rating in any way but future work involving a Hyundai Body Shop will have to be done at another Hyundai dealership that can complete repair start to finish on property. More
by tonyknierim
Other Employees Tagged: Josh Hoke, Todd Kelley, Daniel Devader, Sarah Clark, Eric Daniels, Cowen Dougherty , Georg Beto, Jorgina Beto, Shawn Blackwell
February 26, 2025
Elbron showed a masterclass during my experience at the dealership, I will recommend him to friends and family. dealership, I will recommend him to friends and family. More
by axellassiter4
Other Employees Tagged: Morgan Franklin, Matt Fraley, Kate Haro, Derrick Weaver, Christian Angulo, Omar Eljazozouli , Jorgina Beto, Elbron Odisho, Michael Rivera
February 11, 2025
We just bought our fourth Hyundai Elantra in a row. Good car and good service. Good car and good service. More
by debmac1
Other Employees Tagged: Josh Hoke, Omar Eljazozouli
February 05, 2025
Finance team is too aggressive and doesn't take no for an answer. I also wasn't told my hybrid isn't able to be a hybrid until Ford fixes their issue. Figure someone who sells the car should know that and answer. I also wasn't told my hybrid isn't able to be a hybrid until Ford fixes their issue. Figure someone who sells the car should know that and let their customers know up front More
by bgreene734
Other Employees Tagged: Cowen Dougherty , Business manager, no idea what her name was
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