Matt Alfaro

Absolutely seamless experience for our first time at this dealer. Bought a gently used 24 Yukon from here and everything was smooth. Vehicle is great, the sales guy Willie listened and got me situated, Oli dealer. Bought a gently used 24 Yukon from here and everything was smooth. Vehicle is great, the sales guy Willie listened and got me situated, Olivia was full of information and very professional and David was very helpful when needed. I'm not sure that we'll ever shop anywhere else. More

by tyson12 Verified Customer Verified Customer

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Everyone has been very kind and helpful. It was very easy getting a appointment for a oil change and tire rotation. It was very easy getting a appointment for a oil change and tire rotation. More

by tonylindawozniak49 Verified Customer Verified Customer

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Prompt courteous service everything done well; done as recommended/ informed. Easy scheduling. Clean and modern facilities recommended/ informed. Easy scheduling. Clean and modern facilities More

by Jasonluebke Verified Customer Verified Customer

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I was given exactly what I was looking for in a new vehicle. I had a budget to stick to and they match me up perfectly. The facility itself is so clean and welcoming. That’s for a great experience. vehicle. I had a budget to stick to and they match me up perfectly. The facility itself is so clean and welcoming. That’s for a great experience. More

by roger8092 Verified Customer Verified Customer

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Vehicle preparation was poor. Vehicle was not ready when I arrived to pick it up. Truck had tire pressure problem on my way home. I returned to dealership and service solved ri Vehicle was not ready when I arrived to pick it up. Truck had tire pressure problem on my way home. I returned to dealership and service solved right away. More

by Interiorsbyjl Verified Customer Verified Customer

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Great experience! I hate the car buying process, but they made it easy & painless. Highly recommend! I hate the car buying process, but they made it easy & painless. Highly recommend! More

by missyg79.mg Verified Customer Verified Customer

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Matt was very knowledgeable about all of the inventory and helped me find the perfect new vehicle I was looking for. Looking forward to working with him in the future and helped me find the perfect new vehicle I was looking for. Looking forward to working with him in the future More

by Nicki Verified Customer Verified Customer

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Bought the truck and got 40 miles from the dealership and engine light came on. Called salesman, said to take it to any dealer that honors carbravo warranty. Find a dealer an hour and a half north and take i engine light came on. Called salesman, said to take it to any dealer that honors carbravo warranty. Find a dealer an hour and a half north and take it up there . Bad coolant bypass valve but its covered under the factory warranty the truck still has so we could have taken it to our local dealer 10 mins away. The finance guy never said it had a factory warranty, probably because he was trying so hard to sell me an extended warranty. So the dealer that fixed it wondered how they could even sell the truck in this shape. No recent oil change, 30% fuel filter life, 10% air filter life, open recall that was never resolved, and the best part………aftermarket level kit that was improperly installed and the bolts of which have chewed through the cv axle boots on both sides. So thats a $2000 repair that no warranty company will cover because it was caused by an improperly installed aftermarket part. Needless to say Im not happy, something like this should have been found during the presale inspection. Update: so Matt in sales contacted me and we set up a time to bring the truck back. They ran it through their shop and rectified the situation and did an inspection on the vehicle. At this point I am satisfied and glad they stepped up to the plate. Still irritated that the first 2 weeks we had the truck it was in a shop the whole time bit its all about how you deal with a problem and how they handled it says alot about their dealership More

by Ben Verified Customer Verified Customer

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Matt and Rodrigo were attentive and very thorough with answering all of my questions. I never felt pressured by anyone and I had a very pleasant buying experience with Lake Chevrolet. answering all of my questions. I never felt pressured by anyone and I had a very pleasant buying experience with Lake Chevrolet. More

by don89 Verified Customer Verified Customer

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They were so very helpful with our unique situation. They made it all work out with little stress on us. Best car buying experience. They made it all work out with little stress on us. Best car buying experience. More

by meluebke79 Verified Customer Verified Customer

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