Mathew Rivera

Horrible service department. Claimed I needed over $6k of repairs for wear and tear items in order to pass state inspection. Waste of time and complete unethical behavior. If Claimed I needed over $6k of repairs for wear and tear items in order to pass state inspection. Waste of time and complete unethical behavior. If your car is out of warranty take it somewhere else! More

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A learning experience On Going I from This Moment will forever Mention this Particular Dealership for the Fine Communication I discoverd not only with each individual . Mr Seth Marc I from This Moment will forever Mention this Particular Dealership for the Fine Communication I discoverd not only with each individual . Mr Seth Marchewka the Toyota Brand Specialist and The Delivery Coordinator Mr Joseph Croce and finally to the Finance Manager Mr. Randy Silver and the Time and Listening qualities that I experienced between between themselves and the Effort that was unfloded in the Process of Buying "My Beautiful Car" I THANK THEE More

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This Dealership went Above and Beyond After a rocky start, and some miscommunication, the General Manager Jonathan Goldberg and Joe Croce the Toyota specialist really delivered - or should After a rocky start, and some miscommunication, the General Manager Jonathan Goldberg and Joe Croce the Toyota specialist really delivered - or should I say Re- delivered my CPO 2017 RAV-4 properly. They went above and beyond to make sure what was first overlooked - unbeknownst to them, a priority. Leaving no stone unturned and making sure I was completely satisfied, and had all the information I needed to know about my vehicle. Also, the service Dept is excellent.. very helpful, patient and super easy to work with! More

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Excellent experience, great deal & good people ! Everyone was great, Marc & Joe were professional, respectful & knowledgeable. It was a terrific & overall excellent experience, and I know that if I Everyone was great, Marc & Joe were professional, respectful & knowledgeable. It was a terrific & overall excellent experience, and I know that if I have any questions going forward they are there to help. Thank You Guys ! More

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Warm and helpful people We were very pleased with everyone we dealt with. In particular Ginny was a love, so very helpful, and went out of her way to do nice things for us. J We were very pleased with everyone we dealt with. In particular Ginny was a love, so very helpful, and went out of her way to do nice things for us. Joe did a great job explaining the car's features. Very thorough and caring. Had very good experiences with Jonathan, Randy, and Matthew as well. More

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Work done promptly and pleasantly waiting area was comfortable taken immediately- every visit has been equally pleasant. Would recommend this dealership to any and all comfortable taken immediately- every visit has been equally pleasant. Would recommend this dealership to any and all More

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Very happy with the service.! Always done right. Top notch service crew! I have been using this dealer service for over 25 years. You get what you pay for. notch service crew! I have been using this dealer service for over 25 years. You get what you pay for. More

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I trust Mathew to look out for the needs of my car. Mathew always gives exceptional service. He is always professional, always truthful, always courteous and a pleasure to work with. I know he will l Mathew always gives exceptional service. He is always professional, always truthful, always courteous and a pleasure to work with. I know he will look out for my best interest, which makes me want to continue working with Toyota City. More

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As always Matthew helped me to resolve my issues without any stress. He takes the time to explain all issues and makes certain that when I leave the dealership I am driving a safe car. Matthew is my number any stress. He takes the time to explain all issues and makes certain that when I leave the dealership I am driving a safe car. Matthew is my number one go to person when I have questions and DCH is my number one (and only place) that i take my car to be worked on. Always providing top quality work and if it’s not right the first time there is never a hassle to make it right. More

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Great service for large complex jobs Excellent service in every aspect. Scheduling was quick and easy, the techs start rolling the cars in from the check-in line at 7:30am. My Camry h Excellent service in every aspect. Scheduling was quick and easy, the techs start rolling the cars in from the check-in line at 7:30am. My Camry has 92K miles so I scheduled a large job - replace timing belt / water pump / tensioners+pulleys / auxiliary belts / oil seals / thermostat / radiator hoses / coolant / valve cover gaskets. By 6pm same day, everything complete and the car runs great. You really can’t beat the service and reliability and knowledge of Toyota mechanics for large complex jobs. The customer wait area has plenty of chairs, bagels in the morning, some good pizza at lunch. All in all, a great service experience. More

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