Mathew Povroznik
Mathew Povroznik at BMW of Westlake

Mathew Povroznik

BMW Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
311 Reviews
4.8

311 Reviews

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311 Reviews of Mathew Povroznik

February 14, 2026

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Employee Rating

Matthew P. Is an awesome adviser, professional, knowledgeable and kind. Matthew takes great care of my car. More

by X1ROCKS
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Recommend Dealer
Yes
Feb 18, 2026

BMW of Westlake responded

Thank you for your kind words and this wonderful review!

February 13, 2026

Dealership Rating
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My service advisor, Matt, is very friendly, professional, and attends very well to his customers' needs. The technicians are much better than I've found at other service centers More

by jpkoch1128
Service Price Transparency
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Recommend Dealer
Yes
Feb 16, 2026

BMW of Westlake responded

We're happy to hear you had such a positive experience with Matt!

February 10, 2026

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BMW Westlake I’ve been going to for almost nine years, very clean and efficient, and very helpful staff! More

by EDANNE
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Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell

Feb 12, 2026

BMW of Westlake responded

Thank you, and have a fantastic day!

February 09, 2026

Dealership Rating
Employee Rating

Great service from Matthew in service at Westlake Ohio. Not an alarmist and follows through on what he said he would do. More

by Kcggmissycat4@gmail.com
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Recommend Dealer
Yes
Feb 12, 2026

BMW of Westlake responded

Thank you for sharing your positive experience!

January 30, 2026

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Very professional and friendly. My appointment was for 8:30 am, was back home by 9:30. I took it in for a recall notification. More

by SERENITY10002003
Service Price Transparency
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Recommend Dealer
Yes
Feb 03, 2026

BMW of Westlake responded

We hope to be of service to you again in the future. Best wishes, BMW of Westlake

January 30, 2026

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Employee Rating

Courteous upfront Fair pricing, very helpful with my concerns, and loaner cars when I have service performed. More

by TLCDUNLAP
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Recommend Dealer
Yes
Feb 03, 2026

BMW of Westlake responded

We are so happy to read such a great review about BMW of Westlake!

January 23, 2026

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Employee Rating

Service was great Mat recognized me and accommodated all my concerns with the car thanks More

by jvlaroche
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick

Jan 26, 2026

BMW of Westlake responded

We are glad we could help!

January 21, 2026

Dealership Rating
Employee Rating

Good service overall. Great staff. One comment is car not driving like before vibrates when going over 60 mph now. Was not like this prior to evaluation and tire change More

by JBABAA87
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Recommend Dealer
Yes

January 20, 2026

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Employee Rating

Very knowledgeable and helpful team. They educated me on tire selection and facilitated quick service. More

by Kapur.vineet
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Recommend Dealer
Yes

Other Employees Tagged: Don Cepek

Jan 22, 2026

BMW of Westlake responded

We are always more than happy to assist you if anything else comes up. Take care!

January 18, 2026

Dealership Rating
Employee Rating

I always have great service top night service organization. Love these people love the dealership wouldn’t go anywhere else More

by Jmanco
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 20, 2026

BMW of Westlake responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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