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Mathew Lane
Mathew Lane at Transwest GMC Isuzu
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Mathew Lane

Service Advisor

Transwest GMC Isuzu

7911 E 96th Ave
Henderson, CO 80640

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4.2
9 Reviews
4.2

9 Reviews

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9 Reviews of Mathew Lane

October 25, 2024

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Employee Rating

It was just an oil change. Don't really know quality of work, but rest all good More

by FAB2982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 28, 2024

Transwest GMC Isuzu responded

Thanks for the high 5, Fab2982! We appreciate your business and look forward to working with you again! Transwest Ford

June 04, 2024

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Employee Rating

No problem getting warranty service. Got a loaner car to use during service. Got excellent warranty service More

by KWENZ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryen Lovelady

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Jun 04, 2024

Transwest GMC Isuzu responded

Transwest GMC appreciates the great review. We are happy our service team was able to take great care of you while on your recent visit. We work hard to deliver a 5-star experience and we are happy the team delivered. Thank you very much for allowing us to earn your business. The Transwest GMC Team

March 18, 2024

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Employee Rating

Everyone real helpful ,facility very clean and very timely with the service that you as done More

by F10OREO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnny Fernandez, Steve Endress

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Mar 18, 2024

Transwest GMC Isuzu responded

Thank you for taking the time to leave us your feedback. Transwest GMC always appreciates hearing from our guests. We are happy our service team was able to take good care of you while on your recent visit. Thank you very much for your business and we hope we can be of help in the future. The Transwest GMC Team

December 12, 2023

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Employee Rating

Seemed to be good on service. The cost was pretty high. $600+ for tire rotation, oil change, air filter and fuel filter change. More

by jp35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnny Fernandez, Steve Endress , Gary Jensen

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Dec 15, 2023

Transwest GMC Isuzu responded

Transwest GMC appreciates you taking the time to leave us your feedback. We are happy you enjoyed the service the team delivered. If you have questions regarding the cost, please feel free to reach out to our service manager, Gary Jensen, and he will be able to help break it down and answer any of your questions. He can be reached at 720-322-7200. Thank you very much for allowing us to earn your business. The Transwest GMC Team

November 21, 2023

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Employee Rating

Gary, Steven, Kaitlyn, Mathew and Johnny are always awesome to work with. The communication is great and the job is always done right. Thank for the great service! More

by DANJGILBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnny Fernandez, Steve Endress , Gary Jensen

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Nov 22, 2023

Transwest GMC Isuzu responded

Transwest GMC appreciates the 5-star review. We are happy the service team was able to take great care of you while on your recent visit. They work hard to deliver a smooth, hassle-free experience to all of out guests. Thank you for allowing us to earn your business and we hope we can be of help in the future. The Transwest GMC Team

November 16, 2023

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Employee Rating

Terrible customer service from service department, treated as if they had no record of our vehicle and had no interest in providing service More

by LCHALAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Johnny Fernandez, Steve Endress , Gary Jensen

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Nov 20, 2023

Transwest GMC Isuzu responded

Transwest GMC is sorry to hear you had a less than perfect experience while on your recent service visit. We would appreciate you reaching out to our service manager, Gary, at 720-322-7200. We would like Gary to get involved in helping rectify the situation. We appreciate your business and we hope we can earn your future business. The Transwest GMC Team

November 02, 2023

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Employee Rating

As always, the service team does a fantastic job. Steven, Matt, Caitlyn and Johnny rock! More

by MATTHEWMALIN21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnny Fernandez, Steve Endress

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Nov 06, 2023

Transwest GMC Isuzu responded

Thank you for the 5-star review. Transwest GMC always appreciates hearing from our customers. We are happy the service team was able to deliver a great experience. Thank you very much for your business and we hope we can be of help in the future. The Transwest GMC Team

November 02, 2023

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Employee Rating

Excelent service and a vey professional people. they are always there to help the costumer, I am very happy with TRANSWEST GMC ISUZU More

by MANNYCARO79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Walentine , Bryen Lovelady

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Nov 06, 2023

Transwest GMC Isuzu responded

Transwest GMC appreciates the 5-star review. We are happy to hear our service team was able to take great care of you while on your recent visit. Thank you very much for your business and we hope we can be of help in the future. The Transwest GMC Team

October 21, 2023

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Employee Rating

Gabe Molina was very professional and easy going. He made the trade in and overall buying process a breeze. GMC TRANSWEST also gave me a very reasonable trade-in value. More

by YK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gabe Molina , Matt Malin

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Oct 26, 2023

Transwest GMC Isuzu responded

Transwest GMC appreciates the 5-star review. We are happy Gabe was able to make the buying process simple and hassle-free. We have worked hard to create a smooth process and its nice to hear that it's working. Thank you very much for your business and we hope we can be of help in the future. The Transwest GMC Team

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