Mathew Bowman

friendly service writer. comfortable waiting area, clean restroom, kept me informed as to the progress of the oil change and tire rotation comfortable waiting area, clean restroom, kept me informed as to the progress of the oil change and tire rotation More

by BONNIEHCKMN Verified Customer Verified Customer

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It easy to park, great on gas great to get around checking waters at the Ranch checking waters at the Ranch More

by SULLIVANHATS Verified Customer Verified Customer

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Took truck in May was told EGR Cooler was leaking, turned out ot was the turbo actuator causing loss of power. Was supposed to do the recall on it. Got EGR cooler replaced. After had the DPF fault saying i out ot was the turbo actuator causing loss of power. Was supposed to do the recall on it. Got EGR cooler replaced. After had the DPF fault saying it was at 100 percent. Brought back in for warranty. First part of November. Said it wasn't covered found out that the recall was not done. David said he would get it taken care of. I called week if Thanksgiving and was told they where waiting to for a differential pressure switch agreed to pay 22 dollars to expedite shipping. Checked in the second week of December David said he had to check on the switch., called back and said it was not ordered. He then said they ordered and he waived the 22 dollars shipping. Called the week before Christmas was told that it was not covered and nothing was done on the truck. David said he was taking to the manager to get it covered, Lady called wanting to purchase the truck, I said sure if the money was right, 30mins later David calls and tells me the truck not covered,. The whole time David wants to change EGR Filter and fuel filters it's all kept asking me through the whole ordeal. Took truck in to another mechanic found out the turbo actuator was not calibrated correctly. That is why it would not regen, also when paperwork given to me it did not mention DPF it talked about an EGR valve that was sticking. By far worst dealership when it comes to diagonis on vehicles. Your diesel mechanic does not inspect or diagnose, has no clue how to work on diesels. More

by ROBERTWINGO Verified Customer Verified Customer

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Service personal Damion was very helpful and polite. He is the reason I will return to your business. He is the reason I will return to your business. More

by C.HISTED Verified Customer Verified Customer

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Although Viva Dodge had previously worked on my vehicle's front differential a few days ago. I went in for an oil change that was asked to be done when dropped off but didn’t attend it either after 2 months. front differential a few days ago. I went in for an oil change that was asked to be done when dropped off but didn’t attend it either after 2 months. 1/2 it was there I also had an alignment due to my steering wheel being at a 45-degree angle after they replaced the differential. I was still charged $175+ for the alignment that should’ve been done by them themselves after the work that required it regardless. Ended with a bill of $348+ More

by SERGIORODRIGUEZ.BEARS Verified Customer Verified Customer

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Quick and easy service for my Ram. They even washed it for me. Great job!! They even washed it for me. Great job!! More

by LANSFORDK Verified Customer Verified Customer

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Friendly, quick, professional service. Started working on it at the time my appointment was scheduled Started working on it at the time my appointment was scheduled More

by RASMITH999 Verified Customer Verified Customer

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Intake was smooth…good communication and problem solved. Overall a really good job! Ned better coffee 😁 Overall a really good job! Ned better coffee 😁 More

by RVIDAL6 Verified Customer Verified Customer

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Gabriel was so helpful in helping me to find the car that I wanted. The rest of the team was very helpful too and putting the package together. I wanted. The rest of the team was very helpful too and putting the package together. More

by stathislinda Verified Customer Verified Customer

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My Jeep came out of the shop worse than it went in and I was charged $220 for the privilege!! I finally got my issue resolved and the total cost to me was less than what I was charged to evaluate problem, was charged $220 for the privilege!! I finally got my issue resolved and the total cost to me was less than what I was charged to evaluate problem, and WAY less then their estimate! I will be avoiding this place in the future More

by action416 Verified Customer Verified Customer

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