Mason Quinn

Regardless, how crowded they are or how busy they are they’re always very cordial cordial and very nice to you and explaining the details what has to be done with your vehicle and I really enjoy the comp they’re always very cordial cordial and very nice to you and explaining the details what has to be done with your vehicle and I really enjoy the company More

by CHRISTOPHERHARRIS75 Verified Customer Verified Customer

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While it took longer to get to my vehicle, the staff and tech were fantastic. Everyone was nice, talkative and very welcoming. tech were fantastic. Everyone was nice, talkative and very welcoming. More

by albarto Verified Customer Verified Customer

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This may be a review of service departments in general but Gilchrist leans in heavy on how long it takes to complete anything. An oil change should not take 90 minutes. but Gilchrist leans in heavy on how long it takes to complete anything. An oil change should not take 90 minutes. More

by tobyfeller4 Verified Customer Verified Customer

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First of all, no one gave me updates from my car. I had to call myself and ask when my car was ready. No one had answers for me and when I finally got an answer, I found out my car was fixed for almo I had to call myself and ask when my car was ready. No one had answers for me and when I finally got an answer, I found out my car was fixed for almost 2 weeks upon picking up my vehicle, I found that the check engine light was still on. I took it back the same day. They still didn’t know what was wrong. Had someone look at it again to come the next day and find the same issue once they did further troubleshooting, they told me what the issue was. I decided not to continue service with them because of their unprofessionalism upon picking up my vehicle for the third time the vehicle would not crank over during the last time troubleshooting They ran the car into the gas was empty so when I picked it up, the car would not turn on one of the technicians had to put some gas in my car for me to leave. I would not recommend anyone who has a Chevy to get any service done at this dealership throughout this process. Everyone was confused about my vehicle and no one knew what was going on and no one offered me any type of Help for inconveniencing me. I have a rental car that I have had for entirely too long because of the poor communication of this dealership. More

by Alvin Johnson Verified Customer Verified Customer

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There initially was an issue with parts, however, they rescheduled me and took care of my vehicle. Mason is the best there... Always handles the situation and it is obvious he cares for customers. Thank rescheduled me and took care of my vehicle. Mason is the best there... Always handles the situation and it is obvious he cares for customers. Thanks, Mason! More

by homebridgeinsp Verified Customer Verified Customer

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Been going here for years for my 2019 Tahoe and now my 21 Tahoe. A bit pricey but service is good. Tahoe. A bit pricey but service is good. More

by Jaz Verified Customer Verified Customer

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Always have great customer service. Timely. Bit expensive but who isnt nowadays. Been 7 years Timely. Bit expensive but who isnt nowadays. Been 7 years More

by savvyinup Verified Customer Verified Customer

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Got my 2014 210K miles Chevy Equinox timing chain and water pump R&R. They always do professional work, never once had to take my car back for rework on maintenance performed. Car is running like brand n water pump R&R. They always do professional work, never once had to take my car back for rework on maintenance performed. Car is running like brand new, no leaks, rattle or sputtering so far after a few days now, using it to and from work More

by RANDOLF.CABILLAJE Verified Customer Verified Customer

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Excellent service, communicates well regarding any changes to an estimate, and guaranteed great work on my car! changes to an estimate, and guaranteed great work on my car! More

by Chris O. Verified Customer Verified Customer

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The staff is friendly but they were short handed and it took longer to complete the oil change & tire rotation services. took longer to complete the oil change & tire rotation services. More

by T Messer Verified Customer Verified Customer

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