Mason Null

Hands down the best car purchasing experience I’ve ever had! My new vehicle was even delivered to my home! had! My new vehicle was even delivered to my home! More

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I own a 2011 dodge challenger that I’ve put the 130k miles on for over a decade. I’m about to purchase an EV (cash) in hopes of avoiding this volatile oil/ gas market so I dropped my challenger off for miles on for over a decade. I’m about to purchase an EV (cash) in hopes of avoiding this volatile oil/ gas market so I dropped my challenger off for “Oldie Friday” after receiving marketing in the mail with discounts. I called before and learned it’s approximately $200 but wanted to make sure it’s the full overview and text that we’d received at the Nissan dealer, which it was. Overall it was just a mediocre sales experience. I dropped the car off for a few days and got the 11am text breaking down all the issues with my gas car. I called but couldn’t get through so around 3pm I went to pick it up before traffic. I kept feeling like I was an inconvenience bc my car was older and I was only doing the diagnostic test. There was also constant sarcasm coming from the rep. To myself, the two lady employees and myself. The car wasn’t ready so I shopped the cars on the lot (got amazing service from a sales rep there). Then 30 min later came to check and the vehicle still wasn’t ready. Eventually they brought me the keys but no one ever talked about the paperwork nor told me the answer to my initial question/ concern. I went back in to ask “what’s causing the car to not start”? He walked and talked me to my car said something about a wheel speed sensor (no idea) then I just went home knowing the level of service I expected wouldn’t be met. Please note that I wouldn’t be to quick to return there but I never felt like a valued customer. More like an inconvenience. I also would’ve appreciated proactive knowledge of the “shop fee” as it felt like another hidden fee that wasn’t discussed. Wish you we’ll nonetheless and fyi I’m not putting this on Google. Just wanted to share candid feedback. More

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Great team with a desire to provide the customer with a fantastic experience. The team is very considerate and committed when working with their customers. I am overall pleased with the service I received fantastic experience. The team is very considerate and committed when working with their customers. I am overall pleased with the service I received and enjoy the vehicle I now have. More

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I had a good experience with my recent purchase. Mason was very helpful and I would recommend him and Gallatin CDJR. Mason was very helpful and I would recommend him and Gallatin CDJR. More

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Had an 815 appt. Pulled in at 805. Got me right in and out. Excellent customer service. Pulled in at 805. Got me right in and out. Excellent customer service. More

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I would have to say that in 53 years it was the most pleasant and professional experience I've had at a dealership. Thank you. pleasant and professional experience I've had at a dealership. Thank you. More

by CLASHLEE Verified Customer Verified Customer

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Mason was awesome! He was Very friendly, professional and accommodating. He made the car buying experience extremely pleasant. He was Very friendly, professional and accommodating. He made the car buying experience extremely pleasant. More

by JDUBB18001 Verified Customer Verified Customer

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This dealership is in the business of getting customers into vehicles! My salesman was patient with me because I was extremely difficult! into vehicles! My salesman was patient with me because I was extremely difficult! More

by bgcarter45 Verified Customer Verified Customer

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A Excellent vehicle, unbelievable deal and fantastic staff. I just purchased my 3rd vehicle from them. Mason Null, Troy Hedgcoth and Michael Cart worked by my side on this deal just as they have done tw staff. I just purchased my 3rd vehicle from them. Mason Null, Troy Hedgcoth and Michael Cart worked by my side on this deal just as they have done twice before. These guys can help you put together an outstanding deal that exceeds your expectations and truly pay close attention to your financial needs while getting you into the car that you want. I enjoy car shopping and buying from these guys at Miracle CDJR in Gallatin. It's more like visiting with my friends than it is car buying. Please give them a chance and I am certain you will not be disappointed. Mason, Troy, Mike...thank you again for friends, and I look forward to our next meeting. More

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A great experience working with Mason Null and Miracle Ram dealership. I live out of state and Mason did everything to make sure the purchase was smooth even to the point of providing a ride from the air Ram dealership. I live out of state and Mason did everything to make sure the purchase was smooth even to the point of providing a ride from the airport to Gallatin to pick up my truck. Thanks Guys More

by SIDDALL0 Verified Customer Verified Customer

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