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Mason Long

Overview Reviews (7) Inventory (123)

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Mason Long

Service Advisor

Brandon Tomes Mitsubishi

1100 South Central Expressway
McKinney, TX 75070

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4.9

7 Reviews

Overview Reviews (7) Inventory (123)

4.9

7 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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7 Reviews of Mason Long

September 28, 2026

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Employee Rating

Very professional, does everything to make sure my car is safe out on the road! safe out on the road! More

by BRENODAT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 28, 2026 -

Brandon Tomes Mitsubishi responded

We’re glad you feel safe driving your Mitsubishi Eclipse Cross after our service. Hearing that our professionalism and thorough approach met your expectations means a lot to our service team.

September 26, 2026

Dealership Rating

Employee Rating

I couldn't have gotten better service! Mason Long, the Service Advisor, did a wonderful job! I'll definitely be back in the future for service on my car. Mason Long, the Service Advisor, did a wonderful job! I'll definitely be back in the future for service on my car. More

by BARBARA MARTIN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 26, 2026 -

Brandon Tomes Mitsubishi responded

Hearing that your service went so smoothly means a lot to our service team. Mason enjoyed assisting you during your visit. We look forward to caring for your Outlander again in the future.

September 23, 2026

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Employee Rating

Excelente servicio, todos muy atentos y muy rápida la reparación. Siempre me mantuvieron informada de todo reparación. Siempre me mantuvieron informada de todo More

by claudiagamador897

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 23, 2026 -

Brandon Tomes Mitsubishi responded

Knowing that you found our service attentive and the repair on your Outlander quick means a lot to our service team. We’re glad we could keep you informed every step of the way.

September 21, 2026

Dealership Rating

Employee Rating

Mason did a great job he and Seth. Great customer service. Waiting on my vehicle on Friday. Great customer service. Waiting on my vehicle on Friday. More

by Dee

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Seth

Sep 24, 2026 -

Brandon Tomes Mitsubishi responded

Thank you for choosing our business for your vehicle needs! We're thrilled to hear that Mason and Seth provided excellent customer service.

September 14, 2026

Dealership Rating

Employee Rating

Very quick and good! Would recommend to family and friends. Also they offer coffee while waiting! Niece people Would recommend to family and friends. Also they offer coffee while waiting! Niece people More

by SIEARRABANISTER4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 14, 2026 -

Brandon Tomes Mitsubishi responded

Knowing that the quick service on your Outlander Sport and our coffee station made your wait comfortable means a lot to our service team. Thank you for recommending us and noting our team’s friendliness.

September 02, 2026

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Employee Rating

Easy process and great communication Mason was very easy to work with and understood my needs. to work with and understood my needs. More

by Bmorgenroth0

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mason Long

Sep 02, 2026 -

Brandon Tomes Mitsubishi responded

Knowing the process felt easy and communication stayed clear means a lot to our service department. We’re pleased Mason could understand your needs during the service on your Outlander.

August 28, 2026

Dealership Rating

Employee Rating

Super fast and thorough service and also on the follow up service. All and all, 5 stars. Thank you guys. service. All and all, 5 stars. Thank you guys. More

by tamtong

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dave Messick

Aug 28, 2026 -

Brandon Tomes Mitsubishi responded

Knowing that our service and follow-up felt fast and thorough means a lot to our service team. We appreciate your five-star rating and the opportunity to assist you with your INFINITI QX50 purchase.

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