MaryJo Tomlinson | Page 2

Service reps fine - dealer acknowledgements not too great Find the service representatives courtesy and as helpful as they are permitted - service techs polite but a little sloppy - dealer does not hold to th Find the service representatives courtesy and as helpful as they are permitted - service techs polite but a little sloppy - dealer does not hold to their word when asked for a donation - disappointed in finance dept. - convinced me their financing was the way to go - Southeast Toyota Finance has nothing to do with Toyota Corp., and never receive billing statement until the 30th. 31st or 1st of each month -payment is due the 10th of each month - WILL NOT make payments electronically - currently looking to trade vehicle for a Suburu and will arrange my own financing - this financing situation has soured me with this dealership - that and promising to contribute to a fund raising event at our synagogue and never sending it - oh, and don't like coming home after an oil change and having excess leaking oil on my garage floor More

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Answers In general they do great. They fall down when it comes to answer a question. No one has ever called or gotten back to me with an answer. In general they do great. They fall down when it comes to answer a question. No one has ever called or gotten back to me with an answer. More

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Totally screwed. I followed a sales person my family and I had used many times, Anna. I followed her because I trusted her. I was just coming out of a divorce and I ha I followed a sales person my family and I had used many times, Anna. I followed her because I trusted her. I was just coming out of a divorce and I had very specific needs. They found me the right fit, or so I thought, so we made an “agreement” and signed the necessary paper work. The next day I received a call that the financing had fallen through and we would be going with a different lender, Toyota. ( imagine that) I had to go back down and re sign paper work. My first maintenance visit was covered 100% per our agreement. My second visit for maintenance they informed me that nothing was covered and I owed almost 300$$. After arguing the true story was brought to light. They had changed our agreement completely in the new paperwork in order to get the financing. Shame on me for not reading the small print the second time in. I was robbed and cheated. Now I’m sitting in a vehicle 8000 $$ upside down. Do not buy from these crooks!!! More

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Corey was excellent and informative in the sale of my car, The Finance and Administration employees and the sales representative "Corey Correillie" were very interested in my needs of a new car and Corey was The Finance and Administration employees and the sales representative "Corey Correillie" were very interested in my needs of a new car and Corey was polite and patient and he explained all assets of the particular car I was interested in. Corey is an excellent asset to your company. More

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Bad experience This was the worse experience I've ever had purchasing a vehicle.The employees are NOT honest. I spent over 8 hours there, and had to came back (2) mo This was the worse experience I've ever had purchasing a vehicle.The employees are NOT honest. I spent over 8 hours there, and had to came back (2) more times/Days, which to include the problem was NOT resolved. More

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Above and beyond A huge shout out to service above and beyond by Sales Manager Pam Tatum, Customer Relations Mary Jo Tomlinson , salesman Harry Walsh and especially Lo A huge shout out to service above and beyond by Sales Manager Pam Tatum, Customer Relations Mary Jo Tomlinson , salesman Harry Walsh and especially Louis Delmar . Each one went beyond expectations in taking care of an issue and gave me the impression that this was standard practice. Louis even took the time to train me on Entune and the garage door opener in my driveway. Truly exceptional Thank you Pam Walt McLellan More

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Harry Walsh and Steve are the best Harry and Steve were the best! They were both very patient and informative. They literally spent their whole day with just me helping me make the deci Harry and Steve were the best! They were both very patient and informative. They literally spent their whole day with just me helping me make the decision that was best. Steve treated me like his daughter, and I could not be more greatful. I had terrible experiences at other dealers in the area and was ready to give up before I came to village! Thank you! If you need a car go see Harry Walsh! More

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Review I failed to do my homework! I have a friend of mine from Georgia, he told me once: Her grandmother used to tell him an American proverb ( saying): I failed to do my homework! I have a friend of mine from Georgia, he told me once: Her grandmother used to tell him an American proverb ( saying): Be careful son, life is like a car dealer!!?? I met very nice people at your dealership, no doubt in my mind of it, very nice indeed, they just trying to do their job as salesmen, If I failed to do my homework, it is my fault, it is not theirs. Thanks More

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I got screwed The dealer tried to back out of the deal after I had signed the contract stating that they needed more money cause there was so much damage on my 3 y The dealer tried to back out of the deal after I had signed the contract stating that they needed more money cause there was so much damage on my 3 year old vehicle I was trading in. They only gave me 4000.00 for it and there was nothing wrong with it. After not receiving my title after 2 weeks, I went to DMV and they said my title application was suspended. So I would have never received it if I had not asked for it. Then, involving an excessive oil consumption recall, I was given the run around 3 times, after they had already stated that they knew the car was burning too much oil. They then refused to do the needed repairs. I got screwed big time from these crooks. Would not recommend them on the basis of they will screw you if they so choose. NO ethics. More

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Thank you for being expedient Thank you for getting me out of your dealership in a reasonable amount of time you're waiting area was clean and pleasant and I would refer your dea Thank you for getting me out of your dealership in a reasonable amount of time you're waiting area was clean and pleasant and I would refer your dealership to others More

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