Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
MaryBeth Wilbanks
MaryBeth Wilbanks at AutoStar Chrysler Dodge Jeep Ram of Hendersonville

MaryBeth Wilbanks

Service Advisor

AutoStar Chrysler Dodge Jeep Ram of Hendersonville

401 Duncan Hill Rd
Hendersonville, NC 28792

Contact Me
4.2
8 Reviews
4.2

8 Reviews

Write a Review

8 Reviews of MaryBeth Wilbanks

June 19, 2025

Dealership Rating
Employee Rating

I am very happy with all my experiences there. The service department is exceptional with MaryBeth! More

by paula.griswold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print

June 09, 2025

Dealership Rating
Employee Rating

Took my Chrysler for a recall and they were able to finish it completely and were as always friendly to deal with More

by beerman007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dustin Robinson, Rodney Melton, James King

Report | Print
Jun 10, 2025

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

beerman007, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

June 02, 2025

Dealership Rating
Employee Rating

The service department and parts department don't communicate well with clients' parts, labor, time More

by cheekdean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Trey Harris

Report | Print
Jun 05, 2025

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Cheekdean, We greatly appreciate you sharing your thoughts about your recent experience at our dealership. Your feedback is invaluable to us as it helps us refine our services and ensure customer satisfaction. We understand the importance of effective communication and regret any missteps that may have occurred during your visit. Our team is dedicated to providing clear and concise information to make your experience as seamless as possible. Your concerns have been duly noted, and we will certainly use them to strengthen our communication processes moving forward. If you have any additional questions, comments, or would like to discuss your experience further, please don't hesitate to contact us directly at 828-452-2841. We value your business and the opportunity to address any concerns you may have. Thank you for choosing Autostar USA, and we look forward to the chance to better serve you in the future.

May 31, 2025

Dealership Rating
Employee Rating

Very happy with the dealers however the service I'm not brand new 2025 Ram still in the shop not repaired yet More

by frank_flowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 05, 2025

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Frank, Thank you for sharing your recent experience at Autostar USA. Your feedback is crucial to our ongoing efforts to enhance our services. We apologize for any delays you encountered during your visit. Timeliness is of great importance to us, and we understand the impact it has on your experience. Your comments have been duly noted, and we will use them to further improve our efficiency. Should you have any additional concerns or would like to discuss your experience in more detail, please feel free to contact us directly at 828-452-2841. Your satisfaction remains our priority, and we're here to address any issues you may have. Thank you for choosing Autostar USA, and we hope for the chance to serve you more promptly in the future.

May 15, 2025

Dealership Rating
Employee Rating

Every time we bring it in with a service code they can not find problem and it comes back on after we get it back to work. More

by skeyse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
May 19, 2025

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

skeyse, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

April 20, 2025

Dealership Rating
Employee Rating

Prompt and on time, always called and let me know the status on my vehicle. More

by MOPARSIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 22, 2025

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

MOPARSIX , Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

April 17, 2025

Dealership Rating
Employee Rating

Very well setup to make service appointments so easy. Very polite and professional staff. Very clean. More

by glenpeterson50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Gill, Kenneth Groves, Sean Deemer, Richard Parker, Terence Wynstra, Saxxon Emory, Lynda Shade, Gerardo Santos , Duane Graham

Report | Print
Apr 22, 2025

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

glenpeterson50, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

April 17, 2025

Dealership Rating
Employee Rating

There is a reason I continue to have my vehicle serviced at Autostar, and it is the people. From the front of the store to the back of the store I have amazing service. It also helps that my vehicle is fi More

by JASON.CONDREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dustin Robinson, Rodney Melton, Dustin "SWAG" Sweigard, James King, Kylie Olp, Mike Baker, Terence Wynstra, Lynda Shade

Report | Print
Apr 22, 2025

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

JASON.CONDREY, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!