Mary Yeatts
Mary Yeatts at Casey Chevrolet
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Mary Yeatts

Service Advisor

Casey Chevrolet

11700 Jefferson Avenue
Newport News, VA 23606

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3.9
10 Reviews
3.9

10 Reviews

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10 Reviews of Mary Yeatts

August 01, 2024

Dealership Rating
Employee Rating

I bought a brand new car paid in full and it broke down less than a month later. It has been at dealership ship now for over a month and noone has helped to resolve the issue. Mary has not helped and as a More

by princess111679
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Ron Smith, Rick Hines, Denise Keaton , Esaa Muhammad, Keith Walsh

July 17, 2024

Dealership Rating
Employee Rating

No one never reads these and follows up on these so why do you ask for th8 More

by ennisgilbert3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Esaa Muhammad

April 19, 2024

Dealership Rating
Employee Rating

Casey has been very good to me over the last 16 years. My 2007 Express Van runs great and that is due to the skill and work ethics of service techs. They are the best. More

by normaahner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service dept mechanics that do the work!

April 29, 2023

Dealership Rating
Employee Rating

I was in an out at the time mary my service team told me an she went over everything with me will you let Mary no how much i appreciate her service an i will recommend friends to Casey Chevrolet thanks for More

by doenmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 09, 2023

Dealership Rating
Employee Rating

I have come to Casey for 6 years now and Mary has helped me numerous times. She's always done an amazing job helping bme take care of my Chevy's. More

by RichTHoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 02, 2023

Dealership Rating
Employee Rating

I always receive prompt service and knowlegeable and professional staff at Casey Chevrolet. Thank you More

by skisinsc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Glass , Jeffrey Amos, Sierra Dail, Cristina Wightman, Jeff Letkemann is super helpful too!

Apr 05, 2023

Casey Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Casey Chevrolet and we hope to see you again.

January 29, 2023

Dealership Rating
Employee Rating

Usually quick, easy, no fuss service but, this time while getting a state inspection I was overcharged for a simple item (license plate bulb). I was charged $50.00 for an est. $10 bulb and 5 minutes of work? More

by servo4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2023

Casey Chevrolet responded

Hi there, thank you; we appreciate your feedback! Thanks again for taking the time to leave us this information about your recent visit. Take care!

July 01, 2022

Dealership Rating
Employee Rating

Ms.Robinson is a wonderful advisor! Very polite and courteous with a delightful personality..She handles her business and knows her job well..She’s a keeper..! More

by MrBluC7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Amos, Aziah Robinson

Jul 28, 2022

Casey Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you so much again for your feedback! We hope you have a great day!

June 08, 2022

Dealership Rating
Employee Rating

Great services, I am pleased with the services. Mallory is very respectful and customer oriented worker More

by Ernest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Glass, Julie MacAulay , Jeffrey Amos, Sierra Dail, Aziah Robinson, Cristina Wightman, Mallory

Jul 02, 2022

Casey Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us again for any future automotive needs.

Jul 02, 2022

Ernest responded

Surely will

April 28, 2022

Dealership Rating
Employee Rating

Worst stealership in Hampton Roads. Free inspections because the inspectors rip your windshield wipers blades. Not trustworthy at all. More

by amh757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Sean Glass , Jeffrey Amos, Sierra Dail, Aziah Robinson, Cristina Wightman

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