Mary Williams

There were a lot of hiccups in the purchasing process. My salesman was new and did not provide good service at all. I’m not sure if it was lack of training or if he is just not cut out for this sort of jo My salesman was new and did not provide good service at all. I’m not sure if it was lack of training or if he is just not cut out for this sort of job. Fortunately, with enough persistence I was able to get my car up to the standard that it should have been when I went to drive it off the lot. Unfortunately, that took 3 visits to the dealership and 2 different loaner cars over the time span of a week. I also spent 8 hours in the waiting room for a service that was quoted at 2 hours (which should have been fixed before the sale). The salesman was not truthful about numerous things, which was the biggest pain point for this purchase. Fortunately, management did all they could to make things ok. More

by Chckenwing Verified Customer Verified Customer

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The car broke down within 7 days of owning. I had to pay for the tow and they said I need to put it on my insurance. Insurance said the dealer needed to cover it. I had to pay for the tow and they said I need to put it on my insurance. Insurance said the dealer needed to cover it. More

by ianmdarnell Verified Customer Verified Customer

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Outstanding customer service. They were very polite and helpful. Thank you so much for have a staffs They were very polite and helpful. Thank you so much for have a staffs More

by MTK1CHEF Verified Customer Verified Customer

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Everything was great and went very well. Will definitely continue shopping at this location in the future. Will definitely continue shopping at this location in the future. More

by restricted_delivery Verified Customer Verified Customer

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great experience. salesman was very kind and was very patient with me. Finance manager worked to get me a great deal. salesman was very kind and was very patient with me. Finance manager worked to get me a great deal. More

by mbcollier Verified Customer Verified Customer

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I was very pleased with the whole process of buying my Nissan from Rodger Harman at Jim Butler KIA. My daughter and I were treated very well and the whole process was wonderful. My credit has taken some Nissan from Rodger Harman at Jim Butler KIA. My daughter and I were treated very well and the whole process was wonderful. My credit has taken some very bad hits, starting with the death of my husband at only 46. I have been trying very hard to rebuild it in the past several months and I wasn't sure if I could even get a car. Rodger and Mary Williams, Finance Manager, worked to make it happen!!! I was very happy with the whole process and I am very pleased with my Nissan! More

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Always friendly, consistently helpful and I always get what I want. Because of this I will never go to another dealership what I want. Because of this I will never go to another dealership More

by tanya.mosley Verified Customer Verified Customer

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Great service! Great Team. They had a answer for every problem I encountered! They made the entire process a great expereince. Great Team. They had a answer for every problem I encountered! They made the entire process a great expereince. More

by joeypintozzi Verified Customer Verified Customer

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They were great they helped my family and myself get in a reliable car that fit our needs.. They were great all the way around.. reliable car that fit our needs.. They were great all the way around.. More

by warnerjacob850 Verified Customer Verified Customer

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Great dealership with friendly and very helpful staff. I had a great experience and will highly recommend them. They went above and beyond my expectations, hands down the quickest and easiest dealership e I had a great experience and will highly recommend them. They went above and beyond my expectations, hands down the quickest and easiest dealership experience I have ever had! More

by merrittj87 Verified Customer Verified Customer

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