Mary Pratt-Lauchle
General Manager
Heritage Chrysler Dodge Jeep RAM Harrisburg
6070 Allentown Blvd
Harrisburg, PA 17112
I bring over a decade of experience in the automotive industry to Heritage CDJR. My true passion lies in guiding customers towards their happiness, whether it's discovering their dream car or ensuring a top-notch service experience. This drive motivates me every day I come to work. Outside of the office, I cherish moments with my family, children, and friends, often catching up on various sports. If you swing by, don't hesitate to say hello!
Read moreDealership Experience
8 mos
3 Reviews
Write a Review3 Reviews of Mary Pratt-Lauchle
October 09, 2024
I bought my 2019 Lexus RX 450h in February 2024 and after few months there was a problem with my radio unit. Great honest professional people fixed my car in time and participated with my expenses. Especial few months there was a problem with my radio unit. Great honest professional people fixed my car in time and participated with my expenses. Especially thanks to general manager Mr. Jason Discolo and service supervisor Matt Wike. I will recommend this dealership to my friends and relatives. More
July 09, 2024
I took my 2017 Chrysler 300 there for service. Had it for 7 days and absolutely terrible service and experience!!Failed to repair my car and extremely poor customer service. Had it for 7 days and absolutely terrible service and experience!!Failed to repair my car and extremely poor customer service. More
May 08, 2024
One of the best people i've ever worked with! Easy to talk to and extremely helpful. Takes time out of her day to make you feel important and heard. Thanks for all of your help Mary! Easy to talk to and extremely helpful. Takes time out of her day to make you feel important and heard. Thanks for all of your help Mary! More