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Mary Manders
Mary Manders at Lexus of Milwaukee
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Mary Manders

Finance Manager

Lexus of Milwaukee

1433 W Silver Spring Dr
Milwaukee, WI 53209

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2 Reviews

Dealership Experience

2 mos

Industry Experience

34 yrs, 5 mos

Languages Spoken

English English

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2 Reviews

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2 Reviews of Mary Manders

January 04, 2025

Dealership Rating
Employee Rating

Justin was very helpful with what we needed and met our expectations and then some. More

by roccodc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Justin Dehling

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Jan 06, 2025

Lexus of Milwaukee responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 23, 2024

Dealership Rating
Employee Rating

Extremely poor customer service. Will not return to this location. Once you sign that dotted line, they will not help you. This may not be true for every salesman employed at this lo More

by 199293749
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ben Kranitz, Benjamin "Tech Ben" Bausch, Kevin Bell, Nick Stover, Chris Palmisano

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Dec 25, 2024

Lexus of Milwaukee responded

Hello, My name is Eduardo Rodriguez, and I am the National CX Director at Ed Napleton Automotive Group. I am reaching out personally to apologize for the recent experience you had during your sales appointment at Lexus of Milwaukee. I am truly sorry for the inconvenience and frustration you experienced during your visit. We aim to provide every customer with a smooth and satisfactory experience, and it’s clear we did not achieve that in your case. Please accept my sincerest apologies. Your feedback is invaluable to us, and we are committed to making the necessary improvements to prevent such issues in the future. I would appreciate the opportunity to discuss this matter further and ensure we can regain your trust. Please feel free to contact me directly at 630-382-0339 or DrivenToHelp@Napleton.com. Thank you for bringing this to our attention. Your feedback is not only crucial but also instrumental in helping us improve. We are fully committed to making this right and ensuring a better experience for you in the future. Warm regards, Eduardo Rodriguez National CX Director Ed Napleton Automotive Group

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