12 Reviews
Write a Review12 Reviews of Mary Lavelli
November 09, 2024
They were awesome. They all were so professional and friendly. They explained all. And washed my car and vacuumed it also. I love that KIA dealership and it was so nice They all were so professional and friendly. They explained all. And washed my car and vacuumed it also. I love that KIA dealership and it was so nice to be treated so well and professional. I will go back there anytime for any service. The best people ever! More
Other Employees Tagged: David Nathan, Brian Boglisch, Steve Liptak, Brianna Zemrock, Karissa Leduc, Vanessa Williams, Denise Carr
October 31, 2024
Justin unfortunately has failed on multiple occasions to follow through on both communication and deliverables. It is pretty clear that we aren't a priority to him and are more of a bother. 1st when I was t follow through on both communication and deliverables. It is pretty clear that we aren't a priority to him and are more of a bother. 1st when I was told to pick upthe car on monday at 2pm. On that Monday I havent gotten a call so I call and leave a message. That message isn't returned so I go down to the dealer to see Justin then informs me the car hasn't een registered yet blamingit on my insurance co. However on Saturday when we signed for the car I provided my insurance info and had even called my agent who was waiting and could have done it in 2 hours, so I know it wasn't there fault. The next day i go and the car is registered Its been lazily detailed with the cabin being quite dusty. At this point Justin tells me they lost the 2nd key but he would get it into the mail to me by next week. He also assures me he will give me a follow up call. Next week comes and goes and its not until 3 weeks later where I actually had to complain to kia directly to get the 2nd key. Once again Justin misinformed me saying it would be mailed but they can't so I have to waste another trip because his lack of professionalism. Its honestly pathetic and I won't recommend Gary Rome because of it. More
Other Employees Tagged: Justin Martin, Steve Liptak
October 27, 2024
Professional, Friendly, Courteous, They treat you like Family! An Awesome car buying experience! Check it out! You'll be glad you did!!! Family! An Awesome car buying experience! Check it out! You'll be glad you did!!! More
Other Employees Tagged: David Nathan, Telesha Williams, Shaun Stevens
June 13, 2024
Wonderful experience! All of the staff was so helpful and patient. All of our questions were answered and our sales person was very courteous and helpful. Thank you so m All of the staff was so helpful and patient. All of our questions were answered and our sales person was very courteous and helpful. Thank you so much for a great experience! More
Other Employees Tagged: Dangelo Sanchez, Steve Liptak
June 02, 2024
Our salesperson Justin Jackson was excellent. Very polite and knowledgeable His quality and service great Very polite and knowledgeable His quality and service great More
Other Employees Tagged: Steve Liptak, Shaun Stevens , Justin Jackson
April 08, 2024
Justin was beyond incredible to work with, David as well. I can’t imagine buying a car from any other dealer! They set the bar way too high. Complete professionals both in how they treated me, approached the I can’t imagine buying a car from any other dealer! They set the bar way too high. Complete professionals both in how they treated me, approached the deal, and conducted business in general. Wonderful experience! More
Other Employees Tagged: David Nathan, Justin Martin, Shaun Stevens
November 01, 2023
Jerry Rome did excellent work on my Kia it works wonderful now the truck always can count on them I recommend anyone that has a Kia go directly back to the dealership if you dealing with your car th wonderful now the truck always can count on them I recommend anyone that has a Kia go directly back to the dealership if you dealing with your car they can help you more than anyone More
Other Employees Tagged: Shaun Stevens
July 28, 2023
THIS WAS A VERY SMOOTH EXPERIENCE EXCELLENT VALET SERVICE WHICH IS VERY MUCH APPRECIATED. THE CAR WAS WASHED 10 OUT OF 10 IN EVERY WAY. THANK YOU WHICH IS VERY MUCH APPRECIATED. THE CAR WAS WASHED 10 OUT OF 10 IN EVERY WAY. THANK YOU More
Other Employees Tagged: Dangelo Sanchez, Justin Martin, Brian Boglisch, Karissa Leduc, Vanessa Williams , Scott Bracci, Annique Kort, La'Toyia Martell
July 17, 2023
After consecutive poor experiences with East Hartford Kia, Gary Rome was a breath of fresh air. The service team was honest, polite, professional and knowledgeable. I am please to recommend them to frien Kia, Gary Rome was a breath of fresh air. The service team was honest, polite, professional and knowledgeable. I am please to recommend them to friends and will definitely return for my future purchase and service needs. More
Other Employees Tagged: Dangelo Sanchez, Justin Martin, Brian Boglisch, Karissa Leduc, Vanessa Williams , Scott Bracci, Annique Kort, La'Toyia Martell
July 07, 2023
The process was simple and easy and Shaun was super helpful in getting me my best rate and the best monthly payment for my budget. helpful in getting me my best rate and the best monthly payment for my budget. More
Other Employees Tagged: David Nathan, Telesha Williams, Dangelo Sanchez, Justin Martin, Brian Boglisch, Steve Liptak, Karissa Leduc, Vanessa Williams, Shaun Stevens