Mary Lavelli
Mary Lavelli at Gary Rome Kia
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Mary Lavelli

Business Development Specialist

Gary Rome Kia

809 Enfield Street
Enfield, CT 06082

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5.0
18 Reviews
5.0

18 Reviews

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18 Reviews of Mary Lavelli

April 21, 2025

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Employee Rating

Super happy with the car. Sales team made buying the car easier than I imagined. Everyone was nice. Would buy another car from them. Thx More

by RICKSCHULITZ
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Steve Liptak, Shaun Stevens , John Brusso, Carter ?

Apr 21, 2025

Gary Rome Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gary Rome Kia. We look forward to having you as one of our valued customers for many more years to come!

April 08, 2025

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I have a history with these gentlemen. My interactions with them have always surpassed my expectations. This latest interaction was due to my 2021 mars orange Kia Soul being totaled in a More

by MICHELEBOYLE728
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 08, 2025

Gary Rome Kia responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Gary Rome Kia!

February 27, 2025

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Great customer service from Daniel. He was great from start to finish and offer us help if we have any questions later on. More

by FCCOOPER2019
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shaun Stevens, Daniel Miranda

Feb 28, 2025

Gary Rome Kia responded

We are so glad that Daniel had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

February 16, 2025

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They were very helpful in helping me choose what car to get and give me a bunch of options More

by AUSTINWHITTEL799
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Martin, Brian Boglisch, Steve Liptak, Karissa Leduc, Shaun Stevens , Dangelo Sanchez, Vanessa Williams

Feb 17, 2025

Gary Rome Kia responded

We are so glad that we had the opportunity to work with you, Austin, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

December 21, 2024

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great service. quick and easy. had friendly customer service. i would recommend to my friends. More

by MICHAELMARION43
Service Price Transparency
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Recommend Dealer
Yes
Dec 23, 2024

Gary Rome Kia responded

Thank you, Michael, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

November 22, 2024

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Great dealership with great customer service and great employees and products. Very knowledgeable and cost of services is commendable. More

by FMILLSJR
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 24, 2024

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 09, 2024

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They were awesome. They all were so professional and friendly. They explained all. And washed my car and vacuumed it also. I love that KIA dealership and it was so nice More

by annie.coro
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 11, 2024

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Nov 13, 2024

annie.coro responded

A great experience and more companies Should treat their customers like KIA does.

October 31, 2024

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Justin unfortunately has failed on multiple occasions to follow through on both communication and deliverables. It is pretty clear that we aren't a priority to him and are more of a bother. 1st when I was t More

by CHRISTOPHER.ABRAMS1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Justin Martin, Steve Liptak

Nov 01, 2024

Gary Rome Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to Denise Carr our Customer Service Manager at 413-420-8291 or email at dcarr@garyromeautogroup.com so that we can speak directly. Thanks again.

October 27, 2024

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Professional, Friendly, Courteous, They treat you like Family! An Awesome car buying experience! Check it out! You'll be glad you did!!! More

by ED.4667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2024

Gary Rome Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

June 13, 2024

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Wonderful experience! All of the staff was so helpful and patient. All of our questions were answered and our sales person was very courteous and helpful. Thank you so m More

by DHB27LOOMS18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Liptak , Dangelo Sanchez

Jun 13, 2024

Gary Rome Kia responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gary Rome Kia!

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