Mary Jo Muscarella
Mary Jo Muscarella at Scranton Chevrolet of Norwich

Mary Jo Muscarella

Controller

Scranton Chevrolet of Norwich

774 W Thames St
Norwich, CT 06360

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10 Reviews
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10 Reviews

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10 Reviews of Mary Jo Muscarella

May 08, 2025

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Employee Rating

The sales team that sold me my vehicles were great but the service advisors lied to me multiple times and wouldn't provide services include in my contract and warranty. Mary Jo's service and professionali More

by Mr. Dissatisfied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

September 25, 2024

Dealership Rating
Employee Rating

Everything is perfect over there. Everybody is nice and very professional. They did excellent job. More

by frankcastillo0920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 15, 2024

Dealership Rating
Employee Rating

I want. to let you know that we continue to receive top notch service at Scranton Chevrolet Very efficient in getting our vehicle issues diagnosed and repai More

by bruceminer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 01, 2024

Dealership Rating
Employee Rating

You did a great job helping a Texas buyer , thanks. I would recommend your dealership More

by timothygeppert
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Steven Murphy Sr.

September 22, 2022

Dealership Rating
Employee Rating

I had my vehicle in the shop for a full detail and the detailer that completed my vehicle did an outstanding job also the service advisors are friendly and always ready to help More

by Dave S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tammy Davis, Dominick Salemi, Mark Schukei, Jurvis LaSalle, Allison Jordan, Brian Collazo-Lasanta , Michael Cassel, Andrew Macierowski, Lauren McGloin

June 10, 2022

Dealership Rating
Employee Rating

I love this dealership for two reasons. The first being the professionalism that every member of the staff has.The second reason is there timely work how they have your car ready when they s More

by LJDANIELS224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2022

Scranton Chevrolet of Norwich responded

Thank you for the awesome review LJDaniels224! We aim to provide the experience you have described so thank you again for letting everyone know. Enjoy your summer and we will see you for your next service! Team Scranton Service

March 02, 2022

Dealership Rating
Employee Rating

Thank you Scranton Chevrolet for making my experience a good one. By not making me feel I am a burden to you. I really appreciate that. More

by Ytribbitts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tammy Davis, Jurvis LaSalle, Frank Cilley, Allison Jordan, Brian Collazo-Lasanta , Brennan Doehring, Ahmad Feaster, Edward Haddad, Matthew Herbert, Bill Buswell

June 06, 2021

Dealership Rating
Employee Rating

Not good... will be talking to the manager Tammy about Not good... will be talking to the manager Tammy about this. The was a small simple service job that went very bad. Mr Anthony Holland More

by Ant H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tammy Davis, Allison Jordan , Rico Bozzini, Michael Cassel, Terry Jean, David Tignonsini

Jun 08, 2021

Scranton Chevrolet of Norwich responded

We appreciate you faith in tammy, I am sure she will take care of your concerns, please feel free to contact us so we can address your concerns.

February 27, 2020

Dealership Rating
Employee Rating

starting over I have had to start over and I am glad the Lord help guide me to Scranton Chevy in Norwich, Ct. I was afraid but I am grateful . These people are very More

by Ytribbitts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Scranton, Kamila Pelliccia, Jay Freeman , Bill Buswell, Ron Delgado, James Mitchell, Meghan Scranton, David Tignonsini

February 17, 2020

Dealership Rating
Employee Rating

Not happy with final word from sales mgr would not compromise on my thoughts regarding my purchased Trac but would not recommend them. The sales kamila was great but left out the left over lease amts. More

by rratner1
Recommend Dealer
No

Other Employees Tagged: Matt Scranton, Kamila Pelliccia , Josh Dickson, Amber Dodge, James Mitchell, Meghan Scranton, Jason Sheldon, David Tignonsini, Phil Wilson

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