Mary Jo "MJ" Fuletti | Page 9

Service is good but not happy with 3% fee for credit cards. This us a new policy but I will think about going elsewhere after being a customer for 10 years. cards. This us a new policy but I will think about going elsewhere after being a customer for 10 years. More

by KLSCHOEN86 Verified Customer Verified Customer

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Everyone is so helpful and friendly. I would highly recommend Interstate Ford to everyone I know. I would highly recommend Interstate Ford to everyone I know. More

by JCOOK50 Verified Customer Verified Customer

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I had my car towed here after it broke down on the road. They diagnosed it first thing the next morning and it was fixed 4 hours later. They are amazing to work with. Everyone is so nice and knowledgeabl They diagnosed it first thing the next morning and it was fixed 4 hours later. They are amazing to work with. Everyone is so nice and knowledgeable. I purchased the car there 3 years ago and I don't think I will ever go anywhere else. More

by ahuberco Verified Customer Verified Customer

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Very helpful in a stressful situation. Great service and communication. Comfortable and clean waiting area. Thank you! Great service and communication. Comfortable and clean waiting area. Thank you! More

by milehighwhit Verified Customer Verified Customer

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The service was completed at the agreed upon date and time by the Interstate Fors Team. time by the Interstate Fors Team. More

by todd.ed.thomas Verified Customer Verified Customer

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Fixed the failed parts quicker than predicted. Described parts that failed and predicted repair time. Described parts that failed and predicted repair time. More

by GARYWFISHER Verified Customer Verified Customer

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I was in a snow storm and my heater wasn’t working so I pulled over to a gas station to see if I could get help. Jeff Duvall a service manager at the Ford dealership was the one to drop everything and get pulled over to a gas station to see if I could get help. Jeff Duvall a service manager at the Ford dealership was the one to drop everything and get my truck into his shop to see if he could help. He not only told me I was out of antifreeze but was able to let me know the temp gauge wasn’t working as well as the direction of airflow from my heater into the cab wouldn’t go on defrost. He put the antifreeze in my truck and let me know what his concerns were that without him I would have been stuck on the side of the road in a snow storm with no heat. He put me as a priority and I am more than grateful for his professionalism, willingness to help, and his over all knowledge on assessing the situation and getting me back on the road and safe at home. I believe he saved my truck and I’s life literally. HUGE THANK YOU TO JEFF!! More

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Took my car to them with concerns of a Shimmy in the front end, at slow acceleration and turning left. I got a call stating that they could not find anything wrong with my car. I told the service guy I front end, at slow acceleration and turning left. I got a call stating that they could not find anything wrong with my car. I told the service guy I would be there after work. He said OK. I got there at 6:15 and there was no one there for me to receive my car. Mind you the guy who called me did not give me a closing time. I assumed, my fault that they were open till eight like the dealership.The girl in the dealership, concierge‘s, was sitting at her desk on her phone, with her red lipgloss sitting on her desk in front of her. I stood there for three minutes and finally I said hello. She said I’m sorry it’s almost the end of my shift. They were able to call someone back so I could take my car home . I drove away with my car still having a Semi in the front in. More

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They have been great to work with. I bought my Ford Ranger for this Dealership and trust no one else to do the maintenance on my truck. I bought my Ford Ranger for this Dealership and trust no one else to do the maintenance on my truck. More

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Service was quick, employees were courteous, felt like my truck was in good hands. Nice customer service. truck was in good hands. Nice customer service. More

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