It's been a while since I last had my vehicle serviced by
Mary, but she demonstrated she hasn't missed a beat when I brought my Grand Cherokee in for maintenance service nearly 2 weeks ago on March 3. She's
Mary, but she demonstrated she hasn't missed a beat when I brought my Grand Cherokee in for maintenance service nearly 2 weeks ago on March 3. She's still friendly, courteous, informative, and only recommends services that are truly needed. She kept me updated on the status of the Jeep until it was ready. As usual, Maus also washed and vacuumed the driver's side, which was a nice finish. The only request I have is that, going forward, the front passenger side also be vacuumed. Other than that, another great experience!
More
by Ollie
Service Price Transparency
Mar 17, 2025 -
Maus Nissan responded
Thanks for visiting our Service Department at Maus Nissan, Ollie! It's been a bit since we last saw you, but we are glad you are doing well, and we're honored to continue serving you and your vehicle! Mary always does a phenomenal job taking care of our guests - thanks for recognizing her! We look forward to seeing you again - so just let us know the next time you need anything! Thanks for being a part of our Maus Family, and have a blessed day!
- Paul DaRocha, Loyalty manager, 727-999-MAUS (6287) x. 1138
Serena has provided us with excellent service each and
every time we have visited! Outstanding!
every time we have visited! Outstanding!
More
by Choppes621
Verified Customer
Verified Customer
Dec 07, 2024 -
Maus Nissan responded
Thank you for visiting our Service Department at Maus Nissan, Crisjon! We appreciate your continued trust, and thank you for taking the time to leave us this review. We're thrilled that you are so happy, and we look forward to serving you for years to come - so please let us know if there's ever anything we can do for you. Thank you for being a part of our Maus Family, and have a blessed day!
- Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138
The service department is always great at customer
service and accommodating me when I'm there. Excellent at communication
service and accommodating me when I'm there. Excellent at communication
More
by tracy_l_wallace
Verified Customer
Verified Customer
Service Price Transparency
Nov 29, 2024 -
Maus Nissan responded
Thanks for visiting our Service Department at Maus Nissan, Tracy! We appreciate your continued trust, and we thank you for your kind words. We look forward to serving you for years to come - so please let us know if there's ever anything we can do for you! Thank you for being a part of our Maus Family, and have a very blessed day!
- Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138
Mary is great.
Very respectful and courteous. I will recommend maus Nissan to all my friends and family
Very respectful and courteous. I will recommend maus Nissan to all my friends and family
More
by Steve
Verified Customer
Verified Customer
Service Price Transparency
Nov 09, 2024 -
Maus Nissan responded
Thanks for visiting our Service Department at Maus Nissan, Steve! We appreciate your continued trust and recommendations! Mary is awesome - thanks for recognizing her! We are thrilled that you are so happy, and look forward to taking care of you, and your friends and family, for years to come - just let us know if there's ever anything we can do for you. Thank you for being a part of our Maus Family, and have a blessed day!
- Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138
Guest service is great.
Fast and reliable service. Good snacks. Would like to be offered free gas for survey completion
Fast and reliable service. Good snacks. Would like to be offered free gas for survey completion
More
by Jhudson121599
Verified Customer
Verified Customer
Service Price Transparency
Nov 09, 2024 -
Maus Nissan responded
Julie, thank you for the 5-stars! We are glad that you are happy, but we're going to have your advisor reach out to make sure everything is good, otherwise. Thanks again, and have a blessed day!
This Nissan service department is always so welcoming and
courteous. We love our Nissan and having exceptional service is icing on the cake. Our advisor James Swanson is a stand out guy!
courteous. We love our Nissan and having exceptional service is icing on the cake. Our advisor James Swanson is a stand out guy!
More
by ABBIELEIGH
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Eddie Aguayo, James Swanson
Nov 09, 2024 -
Maus Nissan responded
Thank you for visiting our Service Department at Maus Nissan, Ms. Young! We appreciate your continued trust, and we thank you for your kind words. James does a fantastic job taking care of our guests - thanks for recognizing him. We are thrilled that you are so happy, and we look forward to serving you for life - so let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day!
- Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138
Always great work.
Always friendly and on time. Clean customer area and showroom. Always have my nissan serviced here.
Always friendly and on time. Clean customer area and showroom. Always have my nissan serviced here.
More
by LeeH133
Verified Customer
Verified Customer
Service Price Transparency
Nov 09, 2024 -
Maus Nissan responded
Thank you for visiting our Service Department at Maus Nissan, Lee! We appreciate your continued trust, and we thank you for taking the time to leave us a review. We are thrilled that you are so happy, and we look forward to serving you for life, so please let us know if there's ever anything we can do for you. Thanks for being such an important part of our Maus Family, and have a very blessed day!
- Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138
She was very nice and right on point with everything.
Also very helpful. And was upfront about everything.
Also very helpful. And was upfront about everything.
More
by ivygreenllc
Verified Customer
Verified Customer
Service Price Transparency
Nov 09, 2024 -
Maus Nissan responded
Thanks for visiting our Service Department at Maus Nissan! We appreciate your continued trust, and we thank you for the 5-Stars and kind words. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family - thanks for recognizing them! We are pleased that you are so happy, and look forward to serving you for years to come - so let us know if there's ever anything we can do for you. Thank you for being a part of our Maus Family, and have a blessed day.
- Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138
The service team always dose a great job of taking care
of my truck. I have enjoyed working with Sal, he easy to work with.
of my truck. I have enjoyed working with Sal, he easy to work with.
More
by rodney.krieg
Verified Customer
Verified Customer
Service Price Transparency
Oct 26, 2024 -
Maus Nissan responded
Thank you for visiting our Service Department at Maus Nissan, Rodney! We appreciate your continued trust, and we thank you for your kind words. Sal does a phenomenal job taking care of our guests - thanks for recognizing him! We are thrilled that you are so happy, and we look forward to serving you for life, so please let us know if there's ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day!
- Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138
This is the last place on earth that I would ever come to
again. I have spoken to a manager and a person in charge of complaints, and I was promised a call back from both. I have received none. Poor servi
again. I have spoken to a manager and a person in charge of complaints, and I was promised a call back from both. I have received none. Poor service. Very poor relations.
More
by dennis.ray.jones
Verified Customer
Verified Customer
Service Price Transparency
Oct 22, 2024 -
Maus Nissan responded
Dennis what can we do to resolve this issue? Paul DaRocha is our customer loyalty manager and he typically assists customers that speaks with customers that have concerns. Is that who you are referring to? He is quick to respond pdarocha@mausfamilyauto.com or call 727.999.6287 and ask for him. Thanks!
Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
