Marvin Clayton
Marvin Clayton at Audi Dallas
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Marvin Clayton

Service Advisor

Audi Dallas

5033 Lemmon Ave
Dallas, TX 75209

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4.9
169 Reviews
4.9

169 Reviews

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169 Reviews of Marvin Clayton

February 17, 2025

Dealership Rating
Employee Rating

Marvin Clayton, the Customer Rep who managed my car service was exceptional. He explained everything and kept me informed the know as progress made on my vehicle. I highly recommend Audi of Dallas an More

by Marklauderdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2025

Audi Dallas responded

Marklauderdale, thank you for sharing 5-stars! We're glad to hear Marvin Clayton provided exceptional service! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

February 17, 2025

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The Audi Dallas Service Team is exceptional. I recently had new tires and an alignment completed on my Audi Q8. The Audi Service Rep, Marvin Clayton went above and beyond to make sure that eve More

by Marklauderdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2025

Audi Dallas responded

Marklauderdale, thank you for sharing 5-stars! We're happy to hear Marvin Clayton went above and beyond for you! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 17, 2025

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My service attendant was knowledgeable, efficient, and courteous. The car was ready before promised and all items were explained in detail. I love going to this dealership as I never feel pressured and t More

by veakins
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Brett Huneycutt, Ricardo Viveros , Jalun Watkins; Zach Moore

Feb 18, 2025

Audi Dallas responded

veakins, thank you for sharing 5-stars! We're happy to hear our team is knowledgeable, efficient and courteous! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

January 26, 2025

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I moved from Louisiana and Audi dealership there I loved my agent. Now I am in Texas the Dallas dealership has been amazing my agent Marvin has been wonderful More

by Keldrawilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2025

Audi Dallas responded

Keldrawilson, thank you for sharing 5-stars! We're happy to hear Marvin is wonderful! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

December 11, 2024

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Marvin in the service department is GREAT! !! He explained everything thoroughly, and my car was repaired quickly. More

by kcineyrn
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 11, 2024

Audi Dallas responded

kcineyrn, thank you for sharing 5-stars and noting Marvin in service is great to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

November 23, 2024

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Everyone was very prompt. They were busy but it was calm and pleasant inside. They were great. More

by shlantier
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 23, 2024

Audi Dallas responded

shlantier, thank you for sharing 5-star praise and noting everyone was prompt. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

November 16, 2024

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Dallas Audi is always neat and clean. They provide great service. Also have snacks and drinks for there customer while they wait. More

by beverlyjohnson11
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 17, 2024

Audi Dallas responded

beverlyjohnson11, thank you for sharing 5-star praise and noting our neat and clean facilities. We appreciate your business and your feedback. See you next time. Thanks again!

November 07, 2024

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Employee Rating

Great place, quick service. My service rep was great very professional and knowledgeable. Thank you all. More

by dwane_edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2024

Audi Dallas responded

dwane, thank you for sharing 5-stars! We're happy to hear our team is professional and knowledgeable! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

November 06, 2024

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Employee Rating

Over priced. I took my car in for over heating, $4,000 later each I was in SHOCK. Detail on invoice I see screws for $6. They said they would discount the evalua More

by Craigdailey2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 06, 2024

Audi Dallas responded

Craig, we are sorry to hear that you are still discontent with the pricing of your recent service visit and appreciate your continued feedback. Unfortunately, there is was active recall on your car and the vehicle is out of factory warranty by both time and mileage by a substantial margin. We checked in with our team and understand that Eric reached out to discuss your frustration and ultimately ended up providing you a $200 refund towards the total to assist with the costs you were concerned about including miscellaneous parts like screws. If you would like to follow up additionally, you may always reach our Service Manager, Brandon Hunter directly at bhunter@audidallas.com or 214-561-1849 and he would be happy to discuss your concerns. We appreciate your business and your feedback and look forward to serving you additionally. Take care and best wishes!

October 29, 2024

Dealership Rating
Employee Rating

Really wonderful people and outstanding service! Audi is a great car this is a wonderful dealership! More

by Tom
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Muniz

Oct 30, 2024

Audi Dallas responded

Tom, thank you for sharing 5-stars and noting our wonderful people and outstanding service! We're pleased to hear you describe us a wonderful dealership! We appreciate your business and your note and we look forward to serving you additionally when the time comes. Thanks again!

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