Marty Gillions | Page 12

I have had service from this dealer for 2 Mercedes over the last 15 years of so and it has always been excellent. Though I have recently moved to Virginia, I felt it worthwhile to go back to Hagerstown fo the last 15 years of so and it has always been excellent. Though I have recently moved to Virginia, I felt it worthwhile to go back to Hagerstown for a routine 4th year service rather than visit a local M-B dealer who had sold me a previous Mercedes. JK More

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Unequivocally the best service **in the world.** Communication is excellent, price is spot on, and Tom always does excellent work on our '83 300TD. Work was performed in extremely timely fashion an Communication is excellent, price is spot on, and Tom always does excellent work on our '83 300TD. Work was performed in extremely timely fashion and perfectly. I can't say enough great things about this service department! More

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Almost 11 years ago I bought my first Mercedes, a 1999 CLK 320. I got it in VA because the cars had a long wait list at the time and the dealer had one on the lot with the features I wanted and the perso CLK 320. I got it in VA because the cars had a long wait list at the time and the dealer had one on the lot with the features I wanted and the person who ordered it no longer wanted it. I tried then taking it for service at a MD Mercedes dealership that was close to work - and got treated as a "dumb blond!" I was so unhappy with the dealership close to work that once I found out there was a dealership in Hagerstown and they were willing to come to me with a loaner and pick up my car to take it for service and do the reverse when it was ready, what did I have to lose?!! I think my 99 was a year or so old and it's been serviced there ever since. Not only was I not treated like a "dumb blond," you just can't beat the service given and the respect that the MB of Hagerstown staff show their customers. In almost 10 years, I've never once felt they were "trying to sell me something" when it came to explaining the service my car needed. My Sales person for the new CLK 350 was wonderful, but the Service Department is why I drove 60 miles to buy my new car! And why I will only buy a Mercedes from Hagerstown. More

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Excellent dealership, period. The sales and service are 2nd. to none. Give Barry your next sales opportunity and Marty your service needs, you will be glad to have encountered both of these gentlemen. Yo 2nd. to none. Give Barry your next sales opportunity and Marty your service needs, you will be glad to have encountered both of these gentlemen. You owe it to yourself to give MB of Hagerstown your business. More

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