Martin Vara

Our experience is always great at Cavender! Friendly reception, Ray explains everything, no pressure to "add on." And the customer lounge is lovely! Friendly reception, Ray explains everything, no pressure to "add on." And the customer lounge is lovely! More

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Cavender is the Best. Great experience. There is always a Cavender present. My 2025 CT4 is everything a Cadillac should be. Martin Vara in sales and David Garcia in f Great experience. There is always a Cavender present. My 2025 CT4 is everything a Cadillac should be. Martin Vara in sales and David Garcia in finance made the steps toward my "new CT4 very easy. Thank you Cavender Family. More

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We purchased a new CT5, the whole process went smoothly, no pressure. Martin Vara, our sales rep was great to deal with. no pressure. Martin Vara, our sales rep was great to deal with. More

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Excellent Service and Carlos always takes care of my car .. He always listens and then he gets the job done. Thank you car .. He always listens and then he gets the job done. Thank you More

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Excelent service and great work. They take care of all the details and make sure you are well cared for. They take care of all the details and make sure you are well cared for. More

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Service and follow through were amazing. In a time where customer service is nonexistent, your guys were excellent In a time where customer service is nonexistent, your guys were excellent More

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The vehicle I had found was available. It was pristine condition and the trade in was fair. Great customer service, treated us like family It was pristine condition and the trade in was fair. Great customer service, treated us like family More

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Always on the ball. Martin Vara picked up my trade & delivered my new car to my home. He’s a superstar. Been dealing w Cavender for 30 years. Martin Vara picked up my trade & delivered my new car to my home. He’s a superstar. Been dealing w Cavender for 30 years. More

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Carlos from the service department ordered two rims and tires that were damaged due to debris on the highway from the local construction. He is always professional and courteous and treats all his customer tires that were damaged due to debris on the highway from the local construction. He is always professional and courteous and treats all his customers with respect. More

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I bought a Lyriq from them on 11/9 and had nothing but issues with this car. Driving it off the lot, the ambient lights on the back door didn’t work. A service driver assist message appeared the followin issues with this car. Driving it off the lot, the ambient lights on the back door didn’t work. A service driver assist message appeared the following day. The floor lighting randomly doesn’t work. A battery fault light turned on a week later and then turned off. The radio stopped working and Bluetooth connection is sporadic. This car is very glitchy. They also told me at first it would only take a couple days to get an email on how to get the charge station installed in my home. Then they said a couple weeks. Talked to another rep from the store and she said it took a customer months to get one installed! I reached out to my rep, to his manger and sent an email to the contact us page regarding this and I feel like no one knows what they are doing and are still waiting on this email. I finally had enough and decided that I wanted out. I told my rep about this and he decided to tell me after the purchase that they are planning to recall the Lyriqs to do a massive program update. He sold me the car knowing the model has issues! I’m so put off from Cadillac that I will never buy a Cadillac again. I called today asking for a manager but they were all busy and was supposed to call me back regarding getting my car registered in my name, never got a call back. Now I’m stuck in this car because they haven’t registered the car in my name therefore I can’t trade it in!!! More

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