Martin Ramirez
Martin Ramirez at Mazda of Claremont
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Martin Ramirez

Service Advisor

Mazda of Claremont

667 Auto Center Drive
Claremont, CA 91711

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5.0
15 Reviews
5.0

15 Reviews

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15 Reviews of Martin Ramirez

November 22, 2024

Dealership Rating
Employee Rating

very accommodating and efficient. I was able to have some snacks and coffee while waiting for my car maintenance to finish. More

by maryalegria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2024

Mazda of Claremont responded

Thanks so much for taking the time to rate and review your positive experience! We look forward to working with you again!

October 29, 2024

Dealership Rating
Employee Rating

Excellent service all around. Scheduling my car same day was great. Martin was provided excellent customer service. More

by avrildavid40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2024

Mazda of Claremont responded

It's great to know that Martin and our team at Mazda of Claremont were able to provide you with an outstanding experience. We're all about addressing your needs first and we appreciate the recommendation!

October 22, 2024

Dealership Rating
Employee Rating

Great customer service! Martin was very helpful and the entire service process was smooth. Thank you very much for the assistance. More

by maciyaci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Felix

Oct 25, 2024

Mazda of Claremont responded

Thank you for your excellent review. We are so pleased to hear that Martin and our team gave you the service you deserve. Have a wonderful weekend!

October 22, 2024

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Employee Rating

Service is very nice. They send me a inspection video. Make me know the exact situation of my car. Love it! More

by timesnewmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Mazda of Claremont responded

Thank you so much for your excellent review and rating of our Service Department. We are so pleased to hear that you enjoyed our transparency video. If you have any questions, please don't hesitate to reach out.

October 20, 2024

Dealership Rating
Employee Rating

Excellent customer service, friendly advisers and very helpful staff during my waiting time. Sales person answered all my questions. More

by lvr2k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2024

Mazda of Claremont responded

We love reading that you were happy with your customer service experience and that our team was able to answer your questions! Thank you!

October 17, 2024

Dealership Rating
Employee Rating

Thank you very much for your service I really like this car thank you so much More

by Bayraman561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Mazda of Claremont responded

It's great to know that our team at Mazda of Claremont was able to provide you with an outstanding experience. We're all about addressing your needs first and we appreciate the recommendation!

October 12, 2024

Dealership Rating
Employee Rating

excellent dealership, prompt, thorough, courteous will definitely be taking the car back for future servicing as they were excellent. More

by rtwphx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2024

Mazda of Claremont responded

Thank you for your confidence in Mazda of Claremont, and for allowing us to earn your business. We are thankful to have you as a customer.

October 12, 2024

Dealership Rating
Employee Rating

The team provided exceptional service and kept us updated on the progress of the work done. More

by letty1s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian

Oct 14, 2024

Mazda of Claremont responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

October 08, 2024

Dealership Rating
Employee Rating

The staff is always positive and helpful. Offering to help in anyway if they think an issue may arise with wait time. More

by MUUADEEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2024

Mazda of Claremont responded

What a great review! Thanks so much for taking the time to rate and review your positive experience! We look forward to working with you again!

October 01, 2024

Dealership Rating
Employee Rating

Mazda is well represented by the service team at Claremont Mazda. Roy and Martin demonstrated exceptional skill, professionalism, empathy and compassion in rendering advice and service. My anomalous More

by POWERSLIDE71
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Wells

Oct 02, 2024

Mazda of Claremont responded

We're so happy to hear that our staff exceeded your expectations. We are always more than happy to assist you if anything else comes up.

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