Martin Hina

Everyone at the dealership was professional, knowledgeable and made the buying experience a truly enjoyable experience. knowledgeable and made the buying experience a truly enjoyable experience. More

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Britt was professional, knowledgeable, I had excellent experience, he was pleasure to work with. Thank you experience, he was pleasure to work with. Thank you More

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Reza was great from start to finish. We went and looked at the AMG GLE 53 a few months ago and when we were ready to buy- I told My husband I only Wanted to buy from Reza! He is not over We went and looked at the AMG GLE 53 a few months ago and when we were ready to buy- I told My husband I only Wanted to buy from Reza! He is not over the top and aggressive like some car salesmen can be. He was just genuinely nice and informative. He also fought to get us the best deal on the GLE and on the cars we traded in. He even went above and beyond after to help fix a scratch I made From the garage door right after we bought the car. We are super pleased with our purchase and would 10/10 recommend working with Reza! More

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I had a very enjoyable experience with my recent purchase at RBM of Alpharetta. Bill Favini was an excellent, informative, experienced and extremely helpful sales agent. The inventory at the dealership was e at RBM of Alpharetta. Bill Favini was an excellent, informative, experienced and extremely helpful sales agent. The inventory at the dealership was extensive, and I was able to find the car that I wanted at the first visit. Additionally, the staff was courteous, professional and very attentive. Lastly, I am very pleased with my purchase, and the car is beautiful! I would highly recommend purchasing a car from Bill Favini at RBM of Alpharetta. More

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Rezza was awesome. He’s always a great guy and never does a bad job. He’s great at what he does and I appreciate his service. He’s always a great guy and never does a bad job. He’s great at what he does and I appreciate his service. More

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Linda Luu and Martin Hina were both great to work with. They were both very knowledgeable and helpful during our purchase. They took their time to explain how the GLC 300 worked and all the new updates They were both very knowledgeable and helpful during our purchase. They took their time to explain how the GLC 300 worked and all the new updates since our last purchase in 2016! Martin was very patient in explaining things to me and answered all my questions. Linda made the whole sale process painless. More

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The overall experience was stress free. Linda was great and knew her way around the car. She did a great job answering any questions. Amazed that she knew everything about the car. Linda was great and knew her way around the car. She did a great job answering any questions. Amazed that she knew everything about the car. More

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This commentary will cover my experience with three people at RBM of Alpharetta: Rachel Collins in Finance; Martin Hina, Delivery Specialist; and, Bill Favini in Sales. FINANCE: Rachel was very plea people at RBM of Alpharetta: Rachel Collins in Finance; Martin Hina, Delivery Specialist; and, Bill Favini in Sales. FINANCE: Rachel was very pleasant and made "signing" fun, no pressure, engaging, and an overall "breeze." We bought an EV and decided to apply for the Alternative Fuel Vehicle License Plate (AF). Rachel assured us she did on our behalf. She even said we'd have the paperwork documenting our AF tag application in the event we needed it while using the HOV lane while waiting for the tag to arrive in the mail. When the tag arrived, it was a standard tag. I was bummed. Before going to the tag office, I confirmed with Bill that we applied for the AF tag. He confirmed we had. Unfortunately, the tag office informed me the dealer in fact, DID NOT complete the application for us. I was able to apply on the spot and get the correct tag. In summary, if you buy an EV and want the Alternate Fuel Vehicle License Plate, make sure this application is completed and submitted at signing: https://dor.georgia.gov/mv-afv-application-and-verification-issuance-alternative-fuel-license-plate. Get a copy. While this oversight created a bit of confusion and inconvenience on our end, it doesn’t overshadow the otherwise great experience we had with her. Rachel’s warmth, transparency, and efficiency were greatly appreciated, and I would gladly work with her again. I just hope next time, the details—especially related to EV-specific steps—are followed through with full accuracy. DELIVERY: I can’t say enough good things about Martin Hina, our Delivery Specialist. From the moment he greeted us, Martin brought warmth, patience, and professionalism to the experience. He took his time walking us through every detail of our new EQE500X4, ensuring we understood both the technology and the thoughtful craftsmanship that make Mercedes-Benz stand apart. He was incredibly knowledgeable, but never overwhelming—he met us right where we were and moved at a pace that felt gracious and human. Martin also helped us get set up in the Mercedes Me app, linked accounts, and walked us through charging basics, drive modes, safety features—you name it. It’s clear he genuinely cares about the customer experience and takes pride in doing the job well. For such a high-tech vehicle, Martin’s personal touch made it feel warm and accessible. He made delivery day feel like a celebration, and I left feeling truly supported. Thank you, Martin—you're a standout! SALES: From start to finish, my experience was exceptional—and that’s largely thanks to Bill Favini. Purchasing my EQE500X4 was a major milestone, and Bill made the journey seamless, pressure-free, and empowering. He took the time to answer my questions (and I had many), was honest about what to expect with EV ownership, and honored my pace and preferences throughout the entire process. Bill wasn't just selling a car—he was helping me step into a lifestyle. His professionalism, patience, and deep knowledge of the Mercedes-Benz lineup made me feel confident every step of the way. He respected my research, provided helpful insights without overselling, and treated me like a valued partner, not just another transaction. By the time I drove off the lot, I didn't just feel like a new car owner—I felt seen, supported, and celebrated. Thank you, Bill, and thank you RBM of Alpharetta, for making this milestone meaningful. We absolutely love my our EQE—aka ShEVa—and we’ll proudly recommend your team to anyone ready to make a power move. More

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Britt succeeded in making the stressful process of trading and purchasing vehicles a pleasurable experience. trading and purchasing vehicles a pleasurable experience. More

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RBM is a wonderful Dealership. They have a professional sale staff. They also have product experts to walk you through every feature of the vehicle. This is what make them a great They have a professional sale staff. They also have product experts to walk you through every feature of the vehicle. This is what make them a great dealership. More

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