Martin Hausen

As I was leaving the dealership driving home after just getting an oil change my check engine light came on and I took it to the part store the staff checed and said that it was a quart low so I called th getting an oil change my check engine light came on and I took it to the part store the staff checed and said that it was a quart low so I called they told me to come in for another appointment but my husband say that it wasn't too safe to drive with that much oil missing so we called the dealership to get the type of oil to put in and we had to purchase a whole another quart of oil. Could have been a huge disaster More

by FRANCETTA Verified Customer Verified Customer

Report | Print

The staff was very courteous and efficient. They kept me informed on every detail as they went along. I am very satisfied with the service I received. They kept me informed on every detail as they went along. I am very satisfied with the service I received. More

by EDDIEWILLIAMS Verified Customer Verified Customer

Report | Print

Very helpful and accommodating for my busy schedule. Great information on car state. Detailed list of what needed to be done and the expense. Great information on car state. Detailed list of what needed to be done and the expense. More

by ikalaee Verified Customer Verified Customer

Report | Print

Service department is awesome. They do everything they can to solve the problems with my car. Very helpful and informative They do everything they can to solve the problems with my car. Very helpful and informative More

by JULIE.GRAHN Verified Customer Verified Customer

Report | Print

Infiniti of Melbourne has provided fantastic service on our 2024 QX50 for almost a year now! our 2024 QX50 for almost a year now! More

by usaf1982 Verified Customer Verified Customer

Report | Print

Great team at this dealership . I was very pleased with the professional experience. Great job. I was very pleased with the professional experience. Great job. More

by WILLIAM.HERON Verified Customer Verified Customer

Report | Print

Had an oil change the team was quick and got me on my way. Appreciate the service. Marten was very kind way. Appreciate the service. Marten was very kind More

by ANN.YOLITZ Verified Customer Verified Customer

Report | Print

Martin was excellent. Quick intake and work, love the car wash. Excellent customer experience by the staff. Quick intake and work, love the car wash. Excellent customer experience by the staff. More

by KARL.BRENTON423 Verified Customer Verified Customer

Report | Print

THIS IS THE THIRD TIME I AM FILLING OUT THE SAME SURVEY! ! I am only doing it to sing Drew Huff’s praises because he deserves it. I called the service department 2x and left a message, never received a call ! I am only doing it to sing Drew Huff’s praises because he deserves it. I called the service department 2x and left a message, never received a call back. The 3rd time I called Drew answered, made the appointment and followed through when I arrived. He was professional and polite and a pleasure to deal with. He also told me that my steering wheel needed adjusting and a loner car would be mine until my car was ready. He asked me to upload my license and insurance card. I reluctantly told him I didn’t know how to do that he immediately told me no problem and he took care of it and did without making me feel stupid! He is the best Associate I have dealt with at Infinity! You are lucky to have him. He is exceptional! Gerry Gremillot More

by SMUDGE4412 Verified Customer Verified Customer

Report | Print

Martin was very attentive and kept me updated on the process of my vehicle. Fridays seem to be a bit more busy if you decide to wait. I'd pick a date earlier in the week. process of my vehicle. Fridays seem to be a bit more busy if you decide to wait. I'd pick a date earlier in the week. More

by FAV4138 Verified Customer Verified Customer

Report | Print