Wonderful company to purchase your vehicle from.
Service department is second to none!! Will continue to do business with them for years to come.
Service department is second to none!! Will continue to do business with them for years to come.
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by JACKS7
Verified Customer
Verified Customer
Service Price Transparency
Aug 21, 2025 -
O'Steen Subaru of Valdosta responded
Thank you for the fantastic review! We’re honored to be your go-to dealership and truly appreciate your loyalty. It's great to hear that our service department continues to exceed your expectations. We look forward to serving you for many years to come! -AS
I explained what i needed done and they started right
away. I was kept informed as to what was needed and how much it would cost thanks .
away. I was kept informed as to what was needed and how much it would cost thanks .
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by emsruger
Verified Customer
Verified Customer
Service Price Transparency
Aug 09, 2025 -
O'Steen Subaru of Valdosta responded
Thank you for your review! We're glad we could get started right away and keep you informed throughout the process. Transparency and timely service are important to us, and we appreciate the opportunity to take care of your vehicle. Thanks again for choosing us!-AS
Very efficient process.
Alex was great and very professional. I wish we lived nearer to Osteen motors.
Alex was great and very professional. I wish we lived nearer to Osteen motors.
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by randyjobson
Verified Customer
Verified Customer
Service Price Transparency
Jul 29, 2025 -
O'Steen Subaru of Valdosta responded
Thank you for the great review! We're so glad to hear the process was smooth and that Alex took great care of you with professionalism. We wish you lived closer too—but we're always here whenever you need us. Safe travels, and thanks again for choosing O'Steen Subaru! -AS
They are exceptional!
Customer Service is awesome. Wait time was reasonable. I don’t take my car anywhere else for service. Have had my breaks redone and new tires a
Customer Service is awesome. Wait time was reasonable. I don’t take my car anywhere else for service. Have had my breaks redone and new tires after 6 years so I would say I’m a satisfied customer.
This is my 2nd Subaru.
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by rosalindsansom
Verified Customer
Verified Customer
Service Price Transparency
Jul 23, 2025 -
O'Steen Subaru of Valdosta responded
Thank you so much for your kind words! We’re thrilled to hear you’ve had such a great experience with our service team over the years. It means a lot that you trust us with your Subaru for everything from brake work to new tires. We truly appreciate your loyalty and look forward to keeping your vehicle running smoothly for many more years to come!-AS
Good service and polite employees and helpful also.
They also solved and fixed all my problems
They also solved and fixed all my problems
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by bettytommy8
Verified Customer
Verified Customer
Service Price Transparency
Jul 16, 2025 -
O'Steen Subaru of Valdosta responded
Thank you for your kind words! We're so glad to hear that you received good service and found our team to be polite and helpful. It's great to know we were able to resolve all your concerns—your satisfaction is our top priority. We appreciate your trust in us and look forward to serving you again!-AS
Osteens is a great car dealership to do business with.
Would recommend then to sntine
Would recommend then to sntine
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by cannadyrj
Verified Customer
Verified Customer
Service Price Transparency
Jul 07, 2025 -
O'Steen Subaru of Valdosta responded
Thank you so much for your kind words and recommendation! We’re thrilled to hear you had a great experience with us at O’Steen Subaru. It means a lot to know you'd recommend us to others. If there’s ever anything else we can help with, don’t hesitate to reach out!-AS
This service area is always clean and quiet.
The service personnel are always nice and friendly and explain everything they do
The service personnel are always nice and friendly and explain everything they do
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by amydonie
Verified Customer
Verified Customer
Service Price Transparency
Jul 02, 2025 -
O'Steen Subaru of Valdosta responded
Thank you for the kind words! We're so glad to hear that you consistently find our service area clean, quiet, and welcoming. Our team works hard to provide clear communication and a comfortable experience every time, and it means a lot to know it's noticed and appreciated. We truly value your continued trust and look forward to serving you again!-AS
Excellent service as always.
Long time Subaru owner and O'Steen client. Very happy with the improvements at the Service counter.
Long time Subaru owner and O'Steen client. Very happy with the improvements at the Service counter.
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by MARKSMUD
Verified Customer
Verified Customer
Service Price Transparency
Jun 21, 2025 -
O'Steen Subaru of Valdosta responded
Thank you so much for your continued loyalty and kind words! We truly value our long-time Subaru owners and O’Steen clients like you. We're especially glad to hear you’ve noticed and appreciated the improvements at the Service counter — your feedback means a lot to us. We look forward to serving you for many more years to come! -AS
Quick oil change even without an appointment and the
waiting area is comfortable. Staff were friendly and explained things well. Price was a bit high, but not unexpected for a dealership.
waiting area is comfortable. Staff were friendly and explained things well. Price was a bit high, but not unexpected for a dealership.
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by Sussusubio
Verified Customer
Verified Customer
Service Price Transparency
Jun 19, 2025 -
O'Steen Subaru of Valdosta responded
Thank you for taking the time to share your experience! We’re glad to hear that you had a quick and comfortable visit, and that our team took good care of you. We appreciate your feedback on pricing — we always strive to provide top-quality service and transparency to match. Thanks again for choosing us, and we look forward to seeing you next time! -AS
I brought my car to the Osteem dealer's Subaru shop for
repairs, changed the axles, and did the brakes, oil change, and a complimentary tire rotation and fluid check. They are supposed to do the general in
repairs, changed the axles, and did the brakes, oil change, and a complimentary tire rotation and fluid check. They are supposed to do the general inspection with tire rotation, checking, and filling the fluids. It was not a cheap fix; it cost me basically what you can pay for the down payment of a car lease. I was provided with a nice Forester 2025 car while my car was being repaired. To my surprise, when I received the car, it was not clean, no car wash was done, nor was a complimentary car wash offered, and 2 days later, my windshield fluid was empty. I do not know if all the other fluids were checked or if my oil change was done properly. This is why I prefer to bring my vehicle for service to Subaru Tallahassee or Macon instead of Valdosta. If they do not even care for what is supposed to be cared for, customer service fell below Subaru standards, despite being polite and friendly.
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by nead123
Verified Customer
Verified Customer
Service Price Transparency
May 28, 2025 -
O'Steen Subaru of Valdosta responded
Thank you for taking the time to share your experience with us. We sincerely apologize that your recent visit to our service department did not meet the high standards you—and we—expect from a Subaru dealership. Please contact Jason Archer at 229-242-9920 to discuss- AS
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